Steven fafel is a child.
Steven fafel, the ceo of this app is an immature moron who can’t emotionally handle a negative review. In fact, id go one step further and call him a scammer. This entire app revolves around the idea that you can earn free shoes and equipment, but if you dare to try to redeem the items you earn, they’ll do everything in their power to prevent you getting the items, and be rude to you in the process. If you’re lucky enough to actually get the items promised, they’ll be AliExpress rubbish, cheap and disposable. Don’t bother emailing, or messaging the people running the app on any other platform then the reviews here, because they’ll ignore enough criticism until it actually effects what matters most to them, their bottom line. These people don’t care about uniting climbers, or improving the experience. The app is a janky mess.
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Scam
Multiple people have tried using their reward points in an attempt to redeem advertised products on the app only for them to not honor the purchase and then hyper inflate the prices on products. Dishonest business practices in a niche community should not be acceptable.
Looks good, minimal value
The design and gui is good. The app pings me daily about unneeded things. It's kind of social networking combined with a game. Most of the users are inactive. You can't delete messages so are stuck with an inbox for of your old sent mail. No tech support available.
Cool App, very unpolished
It’s a cool app and I have fun using it and logging climbs at my gym. There’s a lot of pretty amateurish UI bugs though. When logging a climb, for example the keyboard covers the action buttons and you can’t even see the message that you’re typing so there’s no way to edit it/adjust typos. Should be a very straightforward thing to fix - if you do I’ll up to at least 4 stars. Also, if I edit my log it ends up posting a 2nd comment, and I then need to go back and delete the comment, which isn’t super intuitive on the UI. Comments treated separately so deleting the log doesn’t delete the corresponding comments. Just a lot of amateurish UI bugs.
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Scam
App bugs all the time. They used to give you 7 points for logging a climb, now it’s down to 5. And if you are consistently climbing and doing the V0s for warm up multiple times, the app only gives you 0.99 point. And to top it off, when you finally want to cash out your hard earned rewards, they never send the product and then they ghost you. App is a scam.
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