Extremely Disappointing Billing and CS
To be clear, I did NOT ask Clipto to refund all of the previous months.
Once I discovered the subscription, I immediately canceled it and contacted customer support on September 14 — just TWO DAYS after the most recent charge on September 12. I asked them to refund only that single, most recent payment.
Even then, they refused.
What makes the experience even more frustrating is that when I specifically asked whether Clipto had ever sent receipts or billing notifications for the recurring monthly charges, customer service did not directly address the question. Instead, I repeatedly received explanations of their cancellation policy.
I fully understand how subscription cancellations work. That was not my question.
My concern is that I experienced recurring charges month after month without receiving any billing notification that I could find. When I finally discovered them, I did not demand months of refunds. I canceled immediately and simply asked for the charge from TWO DAYS earlier to be refunded as a reasonable one-time exception.
The complete lack of flexibility, combined with the failure to directly address my questions about billing notifications, is extremely disappointing for a paid subscription service.
If you use Clipto, I strongly recommend checking your bank or credit card statements yourself every month. Based on my experience, I would not rely on receiving a billing notification to remind you that your subscription is still charging you.
Sue this company.
Free?
Terrible cancellation process.
Amazing
Nul
Disappointed...
One of the most frustrating app experiences I have ever had.
The app may look promising at first, but my overall experience was extremely disappointing. Managing the subscription was far more difficult than it should be, and when problems arose, resolving them required unnecessary effort and repeated contact with customer support.
A service that charges customers on a recurring basis should prioritize transparency, reliability, and respect for its users. Unfortunately, that was not my experience.
The lack of confidence I now have in this service outweighs any benefits the app may offer. There are many alternatives available, and based on my experience, I would strongly recommend looking elsewhere.
Very disappointing. I would not use this service again.
Very good
I deleted my account
Scam
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Ruim
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Two stars
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Do not use this app
useless ahh app
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
LOKS NOTHING LIKE ADD
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Golpistas quero meu reembolso
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Bad!
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Suggestions
Possibilité d'importer des fichiers audio et de les transcrire
Accès direct pour commencer à transcrire tout de suite avec un raccourci
Appli pour Apple Watch pour pouvoir enregistrer avec l'Apple Watch
Will not allow me to cancel my subscription
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Socorro Deus
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
