Disappointed
I’m disappointed in this product because it’s not accurate. It included things I didn’t say and even freaked me out with saying fear come into my soul. I was at first excited because I have several recordings that I want to use for court. I know they have to be transcribed as well, so I thought I would use this tool. They offered me a free trial, so I was like okay cool. Maybe this will be a tool I use later and possibly pay for. I’m all about building up my arsenal. Well then this happens with inaccurate and horrible transcription that freaked me out. It makes me sad that I don’t know if I should use this and really needed something to help me out. So needless to say, after the trial I will not be a paid subscriber. 😔
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Super Useful AI Transcription App!
I’ve been really impressed with Clipto! The transcription is fast and accurate, and the AI summaries make it so much easier to review meetings, lectures, and conversations. The interface is clean and intuitive, and everything just works smoothly. Definitely a huge time-saver for anyone who works with audio or video regularly. Highly recommend!
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Useful and handy for meeting notes
I've been using Clipto to transcribe meetings and voice notes, and it's been pretty handy. The AI summaries help me quickly go through key points without reading the entire transcript, and the to-do reminders are especially useful for keeping track of action items after meetings. Overall, a simple and practical app that saves me time.
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Best tool for video transcription
I have used the app to transcribe and summarize my favorite videos and meeting notes. The accuracy, ease to use, eye catching summary are all impressive! So convenient to have the app on my phone!
非常好
竟然把中文也识别得特别好
Simple to use
Pretty easy to use. Hopefully there will be more features to try.
smooth and easy to use
The interface looks great and the app is really smooth and easy to use. I like the real time transcription feature. Very useful.
Nice summary
Being use it for a while, so here’s an update. Live transcription works well, and it’s pretty good with different languages too. I like the summaries best. Other apps usually give me a bunch of bullet points or a table, but this one puts together text and visuals. Even the illustration style changes depending on the topic, which is a nice touch. It’s easier to follow, and I can just export the whole thing to share with someone or save for later.
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Extremely Disappointing Billing and CS
After checking my payment history, I discovered that Clipto had been automatically charging me on the 12th of every month. During all of those recurring payments, I could not find a single receipt, payment confirmation, or billing notification from Clipto informing me that I had been charged.
To be clear, I did NOT ask Clipto to refund all of the previous months.
Once I discovered the subscription, I immediately canceled it and contacted customer support on September 14 — just TWO DAYS after the most recent charge on September 12. I asked them to refund only that single, most recent payment.
Even then, they refused.
What makes the experience even more frustrating is that when I specifically asked whether Clipto had ever sent receipts or billing notifications for the recurring monthly charges, customer service did not directly address the question. Instead, I repeatedly received explanations of their cancellation policy.
I fully understand how subscription cancellations work. That was not my question.
My concern is that I experienced recurring charges month after month without receiving any billing notification that I could find. When I finally discovered them, I did not demand months of refunds. I canceled immediately and simply asked for the charge from TWO DAYS earlier to be refunded as a reasonable one-time exception.
The complete lack of flexibility, combined with the failure to directly address my questions about billing notifications, is extremely disappointing for a paid subscription service.
If you use Clipto, I strongly recommend checking your bank or credit card statements yourself every month. Based on my experience, I would not rely on receiving a billing notification to remind you that your subscription is still charging you.
To be clear, I did NOT ask Clipto to refund all of the previous months.
Once I discovered the subscription, I immediately canceled it and contacted customer support on September 14 — just TWO DAYS after the most recent charge on September 12. I asked them to refund only that single, most recent payment.
Even then, they refused.
What makes the experience even more frustrating is that when I specifically asked whether Clipto had ever sent receipts or billing notifications for the recurring monthly charges, customer service did not directly address the question. Instead, I repeatedly received explanations of their cancellation policy.
I fully understand how subscription cancellations work. That was not my question.
My concern is that I experienced recurring charges month after month without receiving any billing notification that I could find. When I finally discovered them, I did not demand months of refunds. I canceled immediately and simply asked for the charge from TWO DAYS earlier to be refunded as a reasonable one-time exception.
The complete lack of flexibility, combined with the failure to directly address my questions about billing notifications, is extremely disappointing for a paid subscription service.
If you use Clipto, I strongly recommend checking your bank or credit card statements yourself every month. Based on my experience, I would not rely on receiving a billing notification to remind you that your subscription is still charging you.
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Sue this company.
After doing a one month subscription I decided to cancel it because of the price. After cancellation, receiving a confirmation email and taking screenshots of me canceling the subscription, they continued to try to charge my card multiple times for the next upcoming month. It shouldn’t have tried to charge my card because I had cancelled. After trying to cancel again I got another confirmation email, then followed up with an email saying I activated the subscription again. I did not activate the subscription. I talked to customer support, they were extremely rude and did not cancel my subscription. Although they said they did, and i received that same confirmation email. My account was still active and on the subscription. I looked it up and saw hundreds of others dealing with this same exact issue. We all want our money back. Horrible app. Horrible customer service. Horrible company.
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Free?
How to make it free? Not many deaf people can afford monthly subscriptions?
Terrible cancellation process.
Terrible cancellation process. I was charged for two months after canceling my subscription.
Amazing
It boosted my confidence when answering questions and increased my grades by many subjects.
Nul
Nul à chier on peut pas charger de fichiers mais on est obligé d’enregistrer à partir de l’appli ça n’a aucun intérêt je désinstalle
Disappointed...
★☆☆☆☆
One of the most frustrating app experiences I have ever had.
The app may look promising at first, but my overall experience was extremely disappointing. Managing the subscription was far more difficult than it should be, and when problems arose, resolving them required unnecessary effort and repeated contact with customer support.
A service that charges customers on a recurring basis should prioritize transparency, reliability, and respect for its users. Unfortunately, that was not my experience.
The lack of confidence I now have in this service outweighs any benefits the app may offer. There are many alternatives available, and based on my experience, I would strongly recommend looking elsewhere.
Very disappointing. I would not use this service again.
One of the most frustrating app experiences I have ever had.
The app may look promising at first, but my overall experience was extremely disappointing. Managing the subscription was far more difficult than it should be, and when problems arose, resolving them required unnecessary effort and repeated contact with customer support.
A service that charges customers on a recurring basis should prioritize transparency, reliability, and respect for its users. Unfortunately, that was not my experience.
The lack of confidence I now have in this service outweighs any benefits the app may offer. There are many alternatives available, and based on my experience, I would strongly recommend looking elsewhere.
Very disappointing. I would not use this service again.
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Very good
Very clean design, extremely helpful “Ask AI” feature. Would love to be able to share my notes with my colleagues.
I deleted my account
I deleted account and stopped subscription and yet this app keeps trying to charge my card
Scam
They try to charge you even after canceling your free trial on time!! And when you login to the cancellation page to see what’s going on, it automatically redirects you to another page so you have no ability to actually see what’s going on or why they keep trying to charge you. Do not sign up for this app!!! Total predatory behavior. Just look their name up on Reddit you’ll see plenty of tiene people with the same issue.
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Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Ruim
Quero cancelar e não consigo! Frustrante!
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
Two stars
u have to buy something that's 20 dollars to just make more infinitely and if u like have 10$ it's expensive and the add prob said its free but it's NOT but still a good app
Response from developer
Hi there! We have received the product issue you reported. Please send email to us at Hugo@Clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.
