Going Backwards
Hopefully they will sort this mess out!
please fix schedule view
we are a large company that uses this app and a lot of field install technicians as well as service technicians struggle to see their schedules because of the new calendar graph views
if a technician is scheduled to more than one place it makes it even worse as the bars on the graph become crowded and trying to view on a phone is near impossible
If a scheduler just selects all day it compounds the issue as ongoing bars cascading into the next day past midnight making everything very busy and confusing
on desktop, I get the appeal of the calendar view. It's nice to be able to drag bars around and it's useful for seeing multiple employees at a time
It's just on the phone... a little bit rough
Response from developer
Hi, thanks for the great review and feedback! We're actively working on some of these features, so I'll provide more information: - We'll be releasing the ability to Add/Edit Schedules in our next release (this week), so make sure you update!! - You can already Edit Shift Details from the Timesheets area, which then saves back to the total Timesheet. Tap on a Shift and in the upper right corner tap Edit. - Love your ideas to keep the Schedule View setting and the user selection across app features, I'll add these to our feature idea portal! - We're actively improving the clock in screens and workflow, so in the coming months you should get an update that has better performance. - The Timesheet view assessment is a great one, I'll connect with our design team to see if we can improve it. - You can also tap on the month again to close the month view, and I'll take note for our design team. - There should be 2 letter day names at the top of the month view in the Schedule (Su, Mo, etc). They are light gray, so we'll consider making them easier to see! - We definitely have a lot of interface and design refinements to build in, so we'll keep improving! We really appreciate your detailed review, and we hope you'll stay up to date with our future updates! There is a lot we still want to do, and we're listening to your feedback! Have a great work day :)
Hard to navigate
Love it!
One star for trying
Overlapping
Lacking Support/ missing key features
Would be nice to be able to limit what time people can clock in at and make the geo fences restrict clocking in outside of the set limit instead of just sending me hundreds of emails.
Lots of room for improvement, difficult to navigate compared to other apps from a supervisor standpoint. Pretty user friendly from employees though
Doesn’t work
Response from developer
Update: The Timesheets time zone setting is based on the Company time zone setting, and not the local device time zone. We'll add this option as a feature request! --- Hello, thank you for the feedback! I'll have our team look into this. We appreciate hearing from you and will make improvements wherever we can!
Not working
App doesn’t open after new update
Great app
Hate this app
Response from developer
Hi Trevor, sorry you feel that way. We hope our next clock in update improves your experience. Good luck at work this week!
Much improved
Buggier than the original
Response from developer
Hello, thank you for your feedback! We were working through some performance challenges and recently made significant updates. We hope you'll update to get the better experience! We appreciate your input and we're continuing to release new features and make improvements.
Worse than older app
Response from developer
Update: The Timesheets time zone setting is based on the Company time zone setting, and not the local device time zone. We'll add this option as a feature request! --- Hello, thank you for the feedback! I'll have our team look into this. We appreciate hearing from you and will make improvements wherever we can!
Good Direction
by job or employee
(a lot of foreman's who do schedules in construction don't always have a laptop with Internet. Depend heavily on being able to use a phone or iPad to change employee schedules)
* set default cal view setting (day,week,etc)
Seems now to have been addressed by holding memory when switching between schedule, timesheet, home and work. But, another small consideration for improvement. It also remembers what employee is selected. So if you have John selected in schedule and then switch back-and-forth to Timesheet view which might have Susie. Might be nice to change that when one person is selected it stays for each view.
* iphone 16 pro screen stutter swiping between days/weeks in schedule view
Looks better. But still very shaky scrolling job selection inside of clock in.
- in time sheet view the top locked page is half of screen real estate.
* schedule view , month expander box's bottom drawbar a little unintuitive in its animation and feels clumsy.
New layout feels a lot better
- add day names to numbers in calendar. Mo Tu We Th Fr etc
* shadow animations in work view selections a bit twitchy.
Better now, but scrolling still a little rough on these pages
- light or dark theme would be nice
Response from developer
Hi, thanks for the great review and feedback! We're actively working on some of these features, so I'll provide more information: - We'll be releasing the ability to Add/Edit Schedules in our next release (this week), so make sure you update!! - You can already Edit Shift Details from the Timesheets area, which then saves back to the total Timesheet. Tap on a Shift and in the upper right corner tap Edit. - Love your ideas to keep the Schedule View setting and the user selection across app features, I'll add these to our feature idea portal! - We're actively improving the clock in screens and workflow, so in the coming months you should get an update that has better performance. - The Timesheet view assessment is a great one, I'll connect with our design team to see if we can improve it. - You can also tap on the month again to close the month view, and I'll take note for our design team. - There should be 2 letter day names at the top of the month view in the Schedule (Su, Mo, etc). They are light gray, so we'll consider making them easier to see! - We definitely have a lot of interface and design refinements to build in, so we'll keep improving! We really appreciate your detailed review, and we hope you'll stay up to date with our future updates! There is a lot we still want to do, and we're listening to your feedback! Have a great work day :)
Prefer old app
The app itself functions well on a reporting level, I just wish it was more user friendly to help reduce human error.
A few suggestions:
- copy over notes from schedule to timesheet when clocking in
- be able to add to the schedule in the app not just on the desktop website
- less "confirmation" steps when clocking in and out / more customization freedom
Response from developer
Hello, thanks for your review, we appreciate the feedback! We're actively working on improving our clock in workflow, so we hope to release a better clock in experience this season. - Our next release will include the ability to Add/Edit Shifts to the Schedule! This will be available this week, so make sure you update! - Love your idea of copying all notes, I'll discuss this with our design team. - We recently updating our clock in technology, and it's enabling us to make clock in more efficient. Look out for updates this season for a better clock in experience! We're glad you're using our new app, and we hope you keep updating to see all of the improvements our teams are working very hard to deliver. We're listening to your feedback, and we appreciate your input!
Good Direction
- by job or employee
- set default cal view setting (day,week,etc)
- iphone 16 pro screen stutter swiping between days/weeks in schedule view
- in time sheet view the top locked page is half of screen real estate.
- schedule view , month expander box's bottom drawbar a little unintuitive in its animation and feels clumsy
- add day names to numbers in calendar. Mo Tu We Th Fr etc
- shadow animations in work view selections a bit twitchy.
- light or dark theme would be nice
Major issues
Response from developer
Hello, thanks for your feedback! We're continuing to build out features and have recently got a lot of requests for notifications, so that's next! We'll be starting work on notifications in April. With this app, we can make more releases and build more features for customers, which we can't currently do with the previous app. We're listening to customers and prioritizing the most requested features. Thank you for your patience as we continue to deliver features that assist with your work day!
