Notifications!!!!!!!!!
Sending Wrong coordinates
Bugs
Illegal location tracking App
La peor aplicación que e tenido
Beware
ClockShark is Awesome!
App deletes hours
Garbage.
GPS Tracking
Location and interface
Bugging out a little
Response from developer
Hi, thank you so much for leaving a review! It sounds like you may have forgotten to clock out so the system automatically ended the shift after 23 hours of being clocked in. Please contact our customer support team directly if you have any questions about this. They can be reached at 800-828-0689.
Still broken
Still broken
Convenient but frustrating to use
App developer responded to feedback about technical issues. Improving rating to 3/5. Still could make some general improvements to make daily repeat data entry more efficient.
Response from developer
Hi, thanks so much for leaving a review! It is actually possible to set default shift times when adding time to your timesheets. Your administrator can set this up for you on their end.
Too much tracking.
Developer responded saying it has to be on always as once the app is minimized it stops tracking. This is a lie. I have tricked the app into “only while using” and it’s worked just fine. So again I ask. Why do you need “always”. It’s tracks location just fine without it. What else are you tracking?
Response from developer
Hi, thanks so much for leaving a review! "Only While Using" means that the GPS receiver will only communicate with the app while it is open on the screen. Once the app is minimized to run in the background, it is technically no longer in use and tracking will stop. "Always" allows you to remain clocked in with the app running in the background while also receiving tracking. I hope this clarifies the difference between "Only While Using" and "Always."
Has potential
Great follow up reply! But none of these issues started until after your update. But as for tracking our state law does not allow it on personal cell phones. Without written permission! Which this app changed that without a notice to us clients! Which I turn can cause clients undue hardships! As our state loves lawsuits for violating them laws. As the clocks out. I did not mark for active tracking of employees! But have seen first hand your app illegally clock out my employees! Which again can cause undue hardship to company owners! These issue need address to make this app great. As for now I’ve had to switch back to a legal app, so I don’t face any lawsuits for your app illegal, tracking and clocking out issues!
Response from developer
Hi, thank you for taking the time to leave a review. The GPS feature within ClockShark is entirely optional for the Administrator to implement, so you may disable it at any time if you have concerns over your state's laws. Furthermore, the "Allow Always" requirements allow for the app to remain in communication with the devices' GPS receiver even when the app is closed and running in the background. This is to ensure no gaps in GPSTrak while the user is clocked in. This does not mean that ClockShark is communicating with the GPS receiver while a user is clocked out. ClockShark only tracks and records location while the user is clocked in. Again, this feature is entirely optional so you may stop using it at any time.
Terrible Location Accuracy
Response from developer
Hi, thank you for reaching out! The app does not create GPS data but rather collects it from the GPS receiver in your device. If you feel that a location is inaccurate, please reach out to our Customer Support team at 800-929-0689 so they can help resolve whatever may be causing issues with GPS on your device.
