Inaccurate results
The results from day to day vary by a large amount so I think the app is basically a marketing gimmick to get you to constantly add this or that product made by Clorox.
Great app. When it works
I am all in with Clorox. I own just about every pool chemical, accessory and testing supply they make. I even switched to Clorox low splash bleach for laundry.
However, the app lately has been freezing on the title screen or is simply blank. I have deleted and offloaded it, reinstalled, Googled what might be wrong, shut down my iPhone for 30 seconds and even have done the hokie pokie and nothing helps.
Please, please, please BioLabs. Do something.
However, the app lately has been freezing on the title screen or is simply blank. I have deleted and offloaded it, reinstalled, Googled what might be wrong, shut down my iPhone for 30 seconds and even have done the hokie pokie and nothing helps.
Please, please, please BioLabs. Do something.
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Used to work
The app used to work fine. I always have a hard time telling the difference between orange and pink/reddish for pH. That fixed it! Take picture of the strip, read the results, adjust as needed. Well, not anymore. The app keeps saying the capture didn’t work. I deleted the app
Don’t Update
Cannot log in after latest update. Not even after password reset. No option for offline calculator without account but can’t log into account. Completely useless
Poor advice and pushes product
The app gave poor treatment guidance. It told me to add pH Up, then later showed my pH was too high, while also recommending stabilized chlorine tablets without clearly warning that they raise cyanuric acid. My stabilizer ended up extremely high, yet the app offered little useful guidance beyond pushing more products (such as stabilized tablets, ironically). Do not trust it.
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Inaccurate
I can take multiple pics of the same strip and the numbers are all over the place.
App issues
App is giving me a hard time nothing is working I keep having to open and close the app no options are popping up at all
Avoid this app
I like the products Clorox makes except one: this app. I followed the apps instructions on how to treat my pool water after testing with test strips. I eagerly did what the app told me to do which was to add an entire bag of Ph Up chemical. Big mistake. Since then I’ve been trying to rid my pool of excessive amounts of soda ash. My pool water is milky white; the pool bottom is coated in white powder and worst of all no one can swim until all the muck is cleared. Weeks have passed now and I have accumulated every pool chemical known to man trying to correct this. Just save your sanity and do it the old fashioned way.
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Connection issue
I have had connection issues ever since I loaded the app. I have deleted it, reinstalled it and still no connection. Nothing in the support option works. Could be a good app if everything worked properly.
Not for spas
The app says “pool and spa”. The test strips say “pool and spa” and recommends using the app. When I try to use the app it does not accept the dimensions of my hot tub because it did not amount to 1000 gallons. So, the app is useless. Wish I had known this benefited I bought Clorox products.
No option for spa
Requires pools to be at least 1000 gallons
App sucks would give zero stars if it were an option.
Solely designed to get people to purchase over priced products. Strips give radically different results from day to day.
Use Gemini
This app is wack. The scan test strip is inaccurate. Constantly have to adjust it manually. Just use Gemini. It’s AI can keep track of everything for you, give you accurate information and you can have a conversation about your pool.
Create an account
Can’t write nothing down doesn’t work
Not for Spa
Product says Pool and Spa smart strips but won’t work for less than 1000 gallons. My spa holds less than 200 gallons. So it won’t create an account or provide any information in the by app. The diagnostic information on the product bottle is mostly useless.
Frozen
App is stuck on notifications screen.
Test Strip Pictures Blurry on iPhone 17 Pro Max
Just updated my phone and the app now takes blurry images of test strips. I suspect the app has not been optimized for the new camera specs.
No good
Worst product I’ve ever seen doesn’t tell you anything when you scan or whatever you do with the test
Freeze and won’t open
The app was great, but in the last months it freezes and will not open. I have checked for updates and bug fixes and found no help
Does not work for spas
I bought the test kit for my hot tub. I only bought Clorox because it had the app. The app does not allow you to enter under 1000 gallons, so I will be buying HTH products from now on.
