App issues
App is giving me a hard time nothing is working I keep having to open and close the app no options are popping up at all
Avoid this app
I like the products Clorox makes except one: this app. I followed the apps instructions on how to treat my pool water after testing with test strips. I eagerly did what the app told me to do which was to add an entire bag of Ph Up chemical. Big mistake. Since then I’ve been trying to rid my pool of excessive amounts of soda ash. My pool water is milky white; the pool bottom is coated in white powder and worst of all no one can swim until all the muck is cleared. Weeks have passed now and I have accumulated every pool chemical known to man trying to correct this. Just save your sanity and do it the old fashioned way.
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Connection issue
I have had connection issues ever since I loaded the app. I have deleted it, reinstalled it and still no connection. Nothing in the support option works. Could be a good app if everything worked properly.
Not for spas
The app says “pool and spa”. The test strips say “pool and spa” and recommends using the app. When I try to use the app it does not accept the dimensions of my hot tub because it did not amount to 1000 gallons. So, the app is useless. Wish I had known this benefited I bought Clorox products.
No option for spa
Requires pools to be at least 1000 gallons
App sucks would give zero stars if it were an option.
Solely designed to get people to purchase over priced products. Strips give radically different results from day to day.
Use Gemini
This app is wack. The scan test strip is inaccurate. Constantly have to adjust it manually. Just use Gemini. It’s AI can keep track of everything for you, give you accurate information and you can have a conversation about your pool.
Create an account
Can’t write nothing down doesn’t work
Not for Spa
Product says Pool and Spa smart strips but won’t work for less than 1000 gallons. My spa holds less than 200 gallons. So it won’t create an account or provide any information in the by app. The diagnostic information on the product bottle is mostly useless.
Frozen
App is stuck on notifications screen.
Test Strip Pictures Blurry on iPhone 17 Pro Max
Just updated my phone and the app now takes blurry images of test strips. I suspect the app has not been optimized for the new camera specs.
No good
Worst product I’ve ever seen doesn’t tell you anything when you scan or whatever you do with the test
Freeze and won’t open
The app was great, but in the last months it freezes and will not open. I have checked for updates and bug fixes and found no help
Does not work for spas
I bought the test kit for my hot tub. I only bought Clorox because it had the app. The app does not allow you to enter under 1000 gallons, so I will be buying HTH products from now on.
Helpful and easy to use!
While it may not be as detailed as other pool apps it gets the job done. Scanning the strip is much better than doing it manually. I appreciate that it give me the amount of chemicals to add removing the guess work. Overall very happy!
Logs me out
Keeps logging me out all the time
Kind of broken
I wanted to do support, but the support link goes to a generic page so –
You need to scan that strip in 15 seconds, but, even if you have logged in, after you take the picture, it wants you to login again and you lose your results.
Hopefully you remember them, otherwise, you use another strip…
You need to scan that strip in 15 seconds, but, even if you have logged in, after you take the picture, it wants you to login again and you lose your results.
Hopefully you remember them, otherwise, you use another strip…
Doesn’t scan test strip
While easy to use, scanning the test strip is useless as it doesn’t scan correctly. Each time it gives the same results and is nowhere close to what the strip actually shows
Email required
Uninstalled - scanner is behind a login screen, and pretty much any other app feature. I’m so tired of this email and account setup tax that’s completely unnecessary. This app USE to work as advertised, I should have expected them to render it completely useless unless you give up more of your time, effort, privacy, and unsolicited marketing spam inbox bandwidth.
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Please remove spa from product
I bought the spa strips thinking they would work with this app. They should just remove the word spa from the product since the strips don’t work with the app. But beyond that their products work really well. I was just hoping to have a simple way to determine what chemicals needed to be added to my cold plunge.
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