Extremely fast support
Kudos to the developer!
Views Vues
Cannot know how many used a QR code.
BEWARE!!!!! Lost all of my QR codes
For the record, how could the account have been inactive for over a year if I’ve barely had the subscription a year. And obviously I didn’t delete the account or I wouldn’t have continued to be charged a monthly fee, unless you all continue to charge customers who cancel their subscription! So neither of your suggested scenarios work!!
Response from developer
To be clear, the account can be removed in two ways: After 1 year of inactivity due to GDPR rules, or manually by deleting the account yourself. Every sign points towards one of these two things happened to you. If this was a bug and a common problem, I'm pretty sure this review section would be filled reports saying things disappeared and my inbox would be filled with angry customers. This is the only time in Cloud QR's existence anyone claimed this. Other can decide for themselves if this is user error, or a serious bug. I also helped you with how you can apply for a refund from Apple, even though it seems likely you could get that after using it for over a year. You also got angry with me for taking a couple of hours to answer your angry email - on a Sunday, with time zone differences between US and Sweden. I hope you find another app you like better.
BEWARE!!!!! Lost all of my QR codes
Response from developer
To be clear, the account can be removed in two ways: After 1 year of inactivity due to GDPR rules, or manually by deleting the account yourself. Every sign points towards one of these two things happened to you. If this was a bug and a common problem, I'm pretty sure this review section would be filled reports saying things disappeared and my inbox would be filled with angry customers. This is the only time in Cloud QR's existence anyone claimed this. Other can decide for themselves if this is user error, or a serious bug. I also helped you with how you can apply for a refund from Apple, even though it seems likely you could get that after using it for over a year. You also got angry with me for taking a couple of hours to answer your angry email - on a Sunday, with time zone differences between US and Sweden. I hope you find another app you like better.
So much potential
Response from developer
Please contact support instead. Not sure what you mean by re-allocate, but if you mean to edit an existing code and change content but keep the QR code image, you can. Slowness might be that servers literally are located on the other side of the globe from Australia. This is the first time I’ve heard comments about performance.
