Extremely fast support
Kudos to the developer!
Views Vues
Cannot know how many used a QR code.
BEWARE!!!!! Lost all of my QR codes
For the record, how could the account have been inactive for over a year if I’ve barely had the subscription a year. And obviously I didn’t delete the account or I wouldn’t have continued to be charged a monthly fee, unless you all continue to charge customers who cancel their subscription! So neither of your suggested scenarios work!!
Response from developer
To be clear, the account can be removed in two ways: After 1 year of inactivity due to GDPR rules, or manually by deleting the account yourself. Every sign points towards one of these two things happened to you. If this was a bug and a common problem, I'm pretty sure this review section would be filled reports saying things disappeared and my inbox would be filled with angry customers. This is the only time in Cloud QR's existence anyone claimed this. Other can decide for themselves if this is user error, or a serious bug. I also helped you with how you can apply for a refund from Apple, even though it seems likely you could get that after using it for over a year. You also got angry with me for taking a couple of hours to answer your angry email - on a Sunday, with time zone differences between US and Sweden. I hope you find another app you like better.
BEWARE!!!!! Lost all of my QR codes
Response from developer
To be clear, the account can be removed in two ways: After 1 year of inactivity due to GDPR rules, or manually by deleting the account yourself. Every sign points towards one of these two things happened to you. If this was a bug and a common problem, I'm pretty sure this review section would be filled reports saying things disappeared and my inbox would be filled with angry customers. This is the only time in Cloud QR's existence anyone claimed this. Other can decide for themselves if this is user error, or a serious bug. I also helped you with how you can apply for a refund from Apple, even though it seems likely you could get that after using it for over a year. You also got angry with me for taking a couple of hours to answer your angry email - on a Sunday, with time zone differences between US and Sweden. I hope you find another app you like better.
So much potential
Response from developer
Please contact support instead. Not sure what you mean by re-allocate, but if you mean to edit an existing code and change content but keep the QR code image, you can. Slowness might be that servers literally are located on the other side of the globe from Australia. This is the first time I’ve heard comments about performance.
Mala
Video
Response from developer
Wow! You actually give the app a bad review because you have to pay to use something that costs money to run? An app with no ads that doesn’t make money by selling your personal data. If you store the video on YouTube and make a QR code of the url to the video you can do that for free.
MP3 is a problem
Offline Video Access
Will request a refund if not remediated.
Response from developer
You have to make it available offline by first scanning it once with an internet connection, then choosing to make it available offline. From there on it works without an internet connection. If you need to login to Google Drive, it's probably that you've chosen to store files on Google Drive, but not made the files available to everyone. If it's only available to your organization, you will need to be logged in for Cloud QR to know if you have access or not.
Unsatisfied
Is there any one that could contact me for help
Very simple to use
Awful slideshow feature
Change of earlier review
This app works great.
Response from developer
Thank you for the feedback. Nice idea to disable that the screen goes to sleep while recording. I’ll try to implement that.
Image
Audio option gives error message/ support link is a dead end too
Response from developer
The audio problem is hopefully fixed now. If you have more problems please contact support@digitalthjarta.se.
Bug
Response from developer
Reviews are really bad for support, since it takes a while before they a published and few developer look at them. Use the Support link instead.
No audio
Response from developer
The audio problem is hopefully fixed now, even for already created recordings.
Sooo disappointing. Doesn’t work.
Response from developer
The audio problem is hopefully fixed now, even for already created recordings.
Will only play the recording
Response from developer
The audio problem is hopefully fixed now, even for already created recordings.
Stuck...
Response from developer
The audio problem is hopefully fixed now, even for already created recordings.
Tutorial?
Response from developer
The audio problem is hopefully fixed now, even for already created recordings.
