CloudEdge User Reviews

CloudEdge
CloudEdge
Hangzhou MEARI Technology Co.,Ltd.

Customer Experience

Positive experience65.3% of reviews
Neutral8.5% of reviews
Negative experience26.2% of reviews

~ Based on 1,679 written reviews from the US App Store.

What users say

Is CloudEdge Safe?

CloudEdge appears safe based on user ratings. AppsHunter Safety Score for CloudEdge is 86/100.

This assessment is based on 20,989 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.5% of ratings point to a safe experience
6.3% of ratings suggest some concerns
11.2% of ratings point to a risky experience

~ Based on 20,989 App Store ratings for CloudEdge.

Is CloudEdge Legit?

CloudEdge appears to be a legitimate app. AppsHunter Legitimacy Score for CloudEdge is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor features

On iOS I have lost the option of setting off alarm or toggling light and the reaction to detection of people is too slow resulting in the back of heads and poor evidence of trespass and crime . Disappointed . Two stars as it is still barely functional and of use.
Updated to one star still no function of setting off alarm or turning on light
Updated to four stars functions restored but finding settings within device and family plan settings was complicated.
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Awful. Do Not Recommend.

Do not buy this camera or app. Had it for 3 years and it doesn’t work half the time, you sometimes get notifications like 20-30 minutes after someone is at your door. Live camera is terrible and rarely ever loads, it just says “encrypted” and spins the buffering wheel. Terrible door cam/app.

Won’t stay connected

After a couple of months the camera has decided to constantly fail to connect when I open the app, it needs a reset then works fine. Tried this on different networks and still the same so it’s looks to be an app issue

Utterly Useless

Simply, do not subscribe or part with your Money for this utterly useless Application it will not function correctly unless you “ pay “ I’ve binned it 👍 I suggest others do the same 👍 much better alternatives out there.

update , used to work fine

august 05, 2026 why are you cheating good people? i boight your camera during " covid plannedemoc" i even contacted your corpseperation because a trannie was attacking me because i wouldnt call him a "woman", i am in danger, the police need "videos" from outside my door, BUT YOUR CAMERA DOES NOT CAPTURE HIM WHY ARE YOU GREEDY RISKING GOOD PEOPLE AND SECURITY? does china really hate united states this much????? Motion detection didn't work well after an update, usually gets the person's back and not face. Doesn't record people over half the time. Wouldn't buy , the company turned to sb!t after they required payment to keep your recordings and started ? incorporating AI, of course for $2.99 a month or more to keep your recordings .
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They only want paying customers

Now that their system has changed all they do is keep putting messages on the app screen for you to buy expensive cloud based services from them amd when the camera is triggered you only get 6 seconds of video so having a data card fitted is no good as you can’t read it anymore so will be looking for another NON CloudEdge app.
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Great app!

Works well for me

Needed to Reconnect my Ring Bell

I got a new internet service and needed to Reconnect my Ring bell. The app never let me change my WiFi so tried every way to connect it. NOT Found. Factory Reset it and Tried every way again NOT FOUND! Interesting how I changed every security camera within 5 minutes. However the only thing left was my ring bell and still not connected through this App. I won’t ever use this Failed app again.
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Remise

Excellent

Pretty good device

I would like to hear audio a bit better.

Excellente camera!

Facile à Installer et super qualité

Poor features

On iOS I have lost the option of setting off alarm or toggling light and the reaction to detection of people is too slow resulting in the back of heads and poor evidence of trespass and crime . Disappointed . Two stars as it is still barely functional and of sue

So Far So Good

Good picture timing could be better but for all in all for the price good value

Subscription issues

App is great but the subscription service doesn’t register. So the app continues to have the services locked even once subscription is paid for. But the cameras are great wish I could utilize the additional services

Not compatible with 5g

Outdated product that cant adapt to modern technology. Now I have to depend more to get a replacement that is compatible with 5G Wi-Fi.

Useless

Not good will not work

Разочарование после обновления

Приложение очень даже устраивало, когда только приобрели камеру и закачали. Записи сохранялись в полном размере. Можно было сохранить милые эпизоды малыша. После обновления появилось ограничение длины видеозаписи в 6с, приложение предлагает обновить хранилище, но этого сделать невозможно, так как не активные кнопки для подключения. Конечно это вызывает досаду, каждый раз когда хочется сохранить какой-то ценный эпизод на память, но он ограничен в 6с и обрывается.
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App doesn’t work any more

Been a fantastic app, had 2 cameras that have lasted years. Now unfortunately all devices say the same thing, that the signal is weak, it’s most definitely not, it’s an app issue or an issue with device updates, turned all my devices into 2.4ghz paperweights. Dang it

Great cameras and the microphones are amazing

Don’t understand why you can’t zoom in and out

Très performant 24 volt ac brillant

Merci bon travail Haut parleur 5 volts ne se connecte pas avec la sonnette