Malicious Trial Period
Don’t get fooled into the free trial scam. There is no way to cancel the 7-day trial period and you’ll be stuck with a payment whether you want it or not.
App is over the top with subscriptions. The camera should be free after looking at all of the subscription programs.
Customer support is non-existent and the phone numbers don’t work. It immediately makes you question the security of your personal and financial information.
App is over the top with subscriptions. The camera should be free after looking at all of the subscription programs.
Customer support is non-existent and the phone numbers don’t work. It immediately makes you question the security of your personal and financial information.
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Inconvenient and laggy
The video feed lags CONSTANTLY. It’s to the point that I miss major things that I wanted to record because the feed takes so long to catch up that the animal is gone. The pricing for data is also stupid expensive compared to other companies.
Slow connection
Takes too long to view the alerts. Sometimes not connecting to the camera
App and cameras
App doesn’t work properly keeps up telling me to reconnect cameras when in person cameras are working properly and app doesn’t have a right support team to communicate properly and talk to someone for some help. Don’t recommend
No Mac compatibility
I’ll update this to 5 stars once you release a version compatible with macOS. Not having this functionality is ridiculously inconvenient and makes you much less competitive with other budget cloud based camera services.
