Ripped off
We bought this guide to Seoul, they told us to enter code located top left of barcode on the ticket but didn’t send a ticket or anything else with a barcode this no code so they basically scammed us. When we tried to contact help it says access denied!! It must be a scam, don’t buy..
Mediocre, but usable
Mediocre, but usable. Just be sure to not let the screen tough your face as you're listening to the audio or it'll reset back to the initial page - super annoying.
Response from developer
Dear Simon439, Thank you for your feedback. We’re always working to enhance app performance, and insights from our users like you are invaluable in identifying areas for improvement. Your input is much appreciated. Kind regards, The CloudGuide Team
Straight garbage designed by a child
Only a child with amateur programming skills can design such a garbage app. Confusing layout. Crashes even after downloading. Don’t bother buying any audio tours if you have to use this garbage. It will ruin your experience. Fire this developer and get someone whose got some knowledge of developing an app.
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Good content. Garbage app
Despite having downloaded the information for our tour ahead of time, it still needs an internet connection to work. This is unfortunate as many of the facilities have poor WiFi and no service for data. The app often crashes when it cannot connect. It consistently has pop ups advertising other tours, and then begs for reviews. There is only audio for about 1/2 of the locations. The rest are exact copies of the information posted outside the location. The great audio information is the only reason I would give the app 2 instead of 1 star.
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Response from developer
Dear Dlcaius, We are very sorry to hear that you had a bad experience with our app. We are constantly working to improve its performance, and our users are our best source of insight into existing issues. Thank you for your detailed feedback. Kind regards, The CloudGuide Team
Quite good but no audio for several entries
Quite a good guide but for a so-called audio guide they hadn’t bothered to record audio for about a third of the entries. It kept losing my place when I switched to another app (e.g. camera), which was annoying.
