Ripped off
We bought this guide to Seoul, they told us to enter code located top left of barcode on the ticket but didn’t send a ticket or anything else with a barcode this no code so they basically scammed us. When we tried to contact help it says access denied!! It must be a scam, don’t buy..
Mediocre, but usable
Mediocre, but usable. Just be sure to not let the screen tough your face as you're listening to the audio or it'll reset back to the initial page - super annoying.
Straight garbage designed by a child
Only a child with amateur programming skills can design such a garbage app. Confusing layout. Crashes even after downloading. Don’t bother buying any audio tours if you have to use this garbage. It will ruin your experience. Fire this developer and get someone whose got some knowledge of developing an app.
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Good content. Garbage app
Despite having downloaded the information for our tour ahead of time, it still needs an internet connection to work. This is unfortunate as many of the facilities have poor WiFi and no service for data. The app often crashes when it cannot connect. It consistently has pop ups advertising other tours, and then begs for reviews. There is only audio for about 1/2 of the locations. The rest are exact copies of the information posted outside the location. The great audio information is the only reason I would give the app 2 instead of 1 star.
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Quite good but no audio for several entries
Quite a good guide but for a so-called audio guide they hadn’t bothered to record audio for about a third of the entries. It kept losing my place when I switched to another app (e.g. camera), which was annoying.
Terrible app that museums force upon you
This app has no controls that make sense and starts and stops when it feels like. People waiting to see castle in Sintra spent most of their time in line cursing this app and most gave up after a short time
Worse audio guide I have ever used
The app crashed constantly. It is far from user friendly.
Péssimo
Péssimo! Você paga, teoricamente faz download do conteúdo, mas ele trava, os áudios e imagens não aparecem, não dá para utilizar!
Response from developer
Dear Gustaborja, We are very sorry that you had a bad experience with our app. We are constantly working on improving the app's performance, and our best source of knowledge about existing issues is our users. We would be grateful if you could share any further details about the problem you faced at support@cloudguide.me. We wish you all the best and hope you give CloudGuide another chance! Kind regards, The CloudGuide Team
Terrible. Don’t buy!
The app was recommended at the Sintra palace I was at. I downloaded the audio guide. It did not work beyond the first station. It was formatted incorrectly for my iPhone 15 Pro Max, froze often, and stopped working when the internet was poor (you know…as it tends be at sites in the mountains offering audio guides (there was 5G outside and Edge inside)). Do not buy. Waste of money!!!
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Not a good app
This app always stocked while using, and it’s extremely annoying when you’re listening to the audio guide!! NEED TO BE IMPROVE!!
Incredibly annoying
You know an app is bad when they have a page of instructions Of course the point of an app is no instructions are required. This app is worse as the instructions don’t work. Really the app hardly works. I have no idea what the managers are thinking of the tourist sites are thinking to endorse this. They should be sacked for failing their due diligence.
Couple of things to fix
1. This is supposed to be an audio guide. So provide audio for all words. Not just 50%
2. Sort this navigation to stop having to re-enter the tour and just flow from one location to the next
And stop keeping recommending other sites when I just want the audio guide I paid to use
Couple of things to fix
1. This is supposed to be an audio guide. So provide audio for all words. Not just 50%
2. Sort this navigation to stop having to re-enter the tour and just flow from one location to the next
And stop keeping recommending other sites when I just want the audio guide I paid to use
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no sound, useless - dont buy !
this app is completely useless could not hear a word with my speakers
do not recommend
do not recommend
Absolute rubbish.
Didn’t work on my iPhone 15 pro - kept crashing/freezing. Worked slightly better on the iPhone 8, but still next to useless.
Жахливий додаток
Довелося використовувати в Сінтрі / Португалія. Постійно викидало з додатку і зайти назад займало по 5 хвилин. А сьогодні відкриваю, а там «музеї москви». Це просто дно
Doesn’t handle offline gracefully
Downloaded a tour on wifi at the ticket booth. Wouldn’t work offline in the attraction. App locked up and nothing could be done but a force quit. Worked again back on wifi. I wouldn’t bother again
Pena Palace in Sintra Portugal
Your app keeps freezing up, requiring a reboot. UI was also suboptimal, and some rooms on App vs Palace were not in order of fixed tour route. Probably the worst money I have ever spent on an audio tour, even if its not much money. 3 of 3 folks had same problem….sad!
doesn’t work
!!!
So buggy
Made my experience of Pena Palace actively awful and infuriating. Tried to download it in advance but there was no download button - until I started the tour later on and realised it hadn’t downloaded. Bugs meant random clips didn’t work. Then it crashed. Then I reopened the app and it asked me for my original code again.
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Horrible experience
Sintra audio tour used this app. It kept on freezing every other minute and asking for single use activation code. We gave up after wasting time for 10-15 minutes. I am on iPhone 14 Pro Max with good LTE connectivity and don’t have any issues with the performance of other apps.
Code issues
I can’t comment on the quality of the app itself as I could not get it to work. It was supposed to be used for audio on a museum tour. I received an error entering the code provided and when I tried again I was told that the code had already been used.
