Major Malfunction- Waste of Money
I had more than 20 of these lights installed all over my home. Half of them stopped working out of nowhere. They’re stuck in pairing mode and will not connect no matter what I do. And no it’s not my router. I should’ve looked up the reviews on this app before I purchased this product. I recommend you do the same.
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Cool lights, could use more features
I feel like the app was lazily made and it could have more options and customization settings for the light patterns and colors.
No color schedule
You cannot change color on a schedule. You can turn them on and off and adjust the intensity, but no color option. Boo!!!
Horrible
Out of 7 days a week the app maybe works 2-3 days. I feel like throwing them away. Always an inconvenience
Light disconnects everytime
Don’t purchase this
Not many options
Does not have many options and it looses its connection with the lights, I’m sure they can do better. I wish I didn’t have to give a 2 star, but honestly doesn’t really works. Unless the upgrade everything. To a better version, where you don’t have to reset every time.
I’m an electrician
Terrible app and terrible connection do not buy!! Big warning do not buy!
Needs help
Smart scenes don’t work. Good luck explaining it to cloudy bay.
Awful
The interface is terrible. I only installed 4 lights and they took over 10 tries to connect. They randomly stop working. They work with Alexa only half the time. They randomly loose connection. The group portion of the app to control multiple lights at one time never works. Very disappointed
Avoid this product
I have six lights around the fireplace, all 6 on one switch. I can’t get all 6 to connect to the app without trying 3 dozen times. While trying to connect, the connection times out because connection times take too long. Then individual lights will periodically loose the connection to the app and I can’t get it connected back again without having to reset all lights. But if you remember my first gripe, I thinks me 3 more dozen times to try to get all 6 connected to the app. Rinse and repeat. I regret getting these lights.
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Working great for years
I put four of these up in 2022 and they work great in 2025. I use alexa to use them all, I rarely use the app now. Any shade of white and any brightness I want is possible.
Expect to be disappointed
Two years into using these. I will put nothing but dumb lights in my new house thanks to this experience.
Alexa control of lights works maybe once in ten tries. For me, out of 24 lights, I expect at least five to not connect at any given time. That means if you want to adjust color and brightness depending on time of day, then you’ll always have mismatched lights. And adding a new light to the app - always a disaster. Right now, I am trying to connect one new light for the 11th time….and since it continues to fail regardless of how many ideas I get from forums (…and since the CloudyBay app guidance is useless), I have extra time to write a quick review.
Alexa control of lights works maybe once in ten tries. For me, out of 24 lights, I expect at least five to not connect at any given time. That means if you want to adjust color and brightness depending on time of day, then you’ll always have mismatched lights. And adding a new light to the app - always a disaster. Right now, I am trying to connect one new light for the 11th time….and since it continues to fail regardless of how many ideas I get from forums (…and since the CloudyBay app guidance is useless), I have extra time to write a quick review.
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Seamless Installation and Great Performance
I installed eight lights, and they worked perfectly. There were no issues with the Wi-Fi connection. I plan to purchase four more for another room.
Awful
Terrible, installed 100+ lights, they are always disconnected and failing to add.
Inconsistent and takes away purpose of buying the lights
The app at first didn’t connect to wifi but I figured out it was due to a special character in SSID. Now I have issues with the “groups” of light in the app. The group doesn’t allow you to customize the light. You have to customize the lights individually. App is extremely inconsistent and unreliable. I would NOT recommend buying the lights to anyone. Im currently buying 30 new ones for my house.
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Awful.
I am so disappointed in buying my outdoor light from this company. The lights and the app are awful. Bad connection even with a mesh network that covers 12 additional WiFi devices to just connect to 40 lights and still terrible.
Worst decision
After installing nearly 24 smart lights in my home, I was excited about the "smart" experience they promised. Initially, they worked well, though setting them up was a bit of a hassle. However, after a few months, some of the lights began disconnecting and would reset from a soft warm light to a default bright white. To fix just one light, I now have to reset all the lights in that group or switch, which is incredibly frustrating. The lights were also supposed to update, but the connection always times out. I know it's not my WiFi since it's fast and well-supported with routers throughout my home. Unfortunately, it seems like a case of poor manufacturing and technology. Changing all the lights will be another headache, so be cautious and make sure to choose wisely before starting any project.
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Works great years later
I installed these lights long ago and the app is still working great.
most confusing, worst designed app!
I will never buy your products again, unless you completely redo the app which is horrifically confusing and I am very very tech savvy. I feel bad for everyone else.
The worst
These lights are terrible. Waste of time. Don’t buy!!!
