Online Payment Still Broken
The online payment option is still not working. The app is great for showing what space is available. However, to pay for your session you still need to phone the DG1 and do this over the phone. Makes the app a bit pointless at this time. Please can the developers of this app fix this bug.
App not working
App initially worked great but then it stop me from seeing my bookings and then I couldn’t cancel my bookings either. I’ve logged out and in and updated app but nothing
Online Payment Not Working
The app could be a great way to book a swimming session. However, the payment option does not work and keeps coming up with “wrong payment amount entered”. This bug/error needs to be fixed as customers are finding it hard to book a space and have to resort to phoning facility directly to pay over the phone.
The app support option on the Apple page is invalid and does not work. The council is aware of this issue but I do not see a solution coming anytime soon.
The app support option on the Apple page is invalid and does not work. The council is aware of this issue but I do not see a solution coming anytime soon.
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DG1 Swim
The app is badly designed, I’ve spent a lot of time on it now and can’t get it to work.
There’s no timetable to help with clarity when planning ahead for my family to attend a fun swim while I do lane swimming.
I’ve recently learned front crawl due to a hip issue and have found training fins v useful, unfortunately these can’t be used in your pool during lane swimming.
Bookings can only be made for specific lanes, however this depends on the ability of others on the day. Sometimes I’m fast, middle or slow lane.
My local provider facilitates all the above v well:, Brimhams Active (N Yorks).
There’s no timetable to help with clarity when planning ahead for my family to attend a fun swim while I do lane swimming.
I’ve recently learned front crawl due to a hip issue and have found training fins v useful, unfortunately these can’t be used in your pool during lane swimming.
Bookings can only be made for specific lanes, however this depends on the ability of others on the day. Sometimes I’m fast, middle or slow lane.
My local provider facilitates all the above v well:, Brimhams Active (N Yorks).
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IDIOTS
IT WONT SEND ME HOW TO RESET MY PASSWORD PLEASE GET IT FIXED
