So frustrating
I spent 4 hours with a Mexican friend of mine and even my friend could not figure it out.
Error when signing in
This app continually shows an error when signing in. Can login fine on a desktop, but app will not sign in.
Waste of time
Don't bother trying to fix it, there's no way
Worst app ever
This company obviously doesn’t want you to accumulate, or, God forbid, ever use your points. Despite wasting half an hour repeatedly trying to log in, despite having passwords being sent repeatedly to my email address, I keep being told my information is incorrect. Only an app this bad would motivate me to leave my first review on the App Store. Don’t waste your time.
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The App is USELESS!!!!!!!
I second comments previously made by another user. Access to your account is an impossible task. Cancelation and refund (both credit card payment and refund of points)process is archaic (ancient). Its time for Aero Mexico to break their relationship with Club Premier or hire competent staff. Not that Aero Mexico app is any better. For an app in this century after 12 years - It is not ready for consumer use! I am sure there are smart folks in both AM & CP get them on board and fire the rest for the sake of survival in a competitive world. Good luck!
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