Not user friendly
Continues to make me enter user id, logs me off after one transaction.
Me
Great
Great App
The app is great and easy to use.
none
great app
Needs work
Having to have a phone call to complete an external transfer is archaic.
Free
About
Manage your bank accounts on the go with real-time information, transaction history, and fund transfers. Deposit checks, pay bills, and securely message your bank. Locate branches and ATMs, and easily connect with customer support.
✓Real-time account information
✓Search account history
✓Mobile check deposit
✓Fund transfers
✓Bill payment
✓Secure messaging
✓ATM/Branch locator
Show original description
What users say about CNB Mobile Online Banking
Reviews of CNB Mobile Online Banking are mostly positive: the Finance app is rated 4.5/5 from 4K App Store ratings. What users like most: easy to use, secure banking. Top complaints: occasional login issues, slow transaction updates. Summarized from real user reviews.
Positive things
- 🚀Easy to use
- 🔒Secure banking
- 👍Convenient mobile access
- 👍Reliable app performance
- 👍Great customer service
Negative things
- 🐛Occasional login issues
- 🐛Slow transaction updates
- 🐛Outdated user interface
- 🐛Confusing navigation
What's New in CNB Mobile Online Banking
17.0.260900
September 29, 2026
Feature enhancements and bug fixes.
User reviews
User experience
🐞
Reported Bugs
3 issues
Inconsistent app behavior across devices
Difficulty locating account details
✨
Requested Features
4 requests
Improved transaction history and reconciliation
Feature
Customizable app settings
Feature
FAQ
What can I do with the CNB Mobile Banking App?
The app allows you to access real-time account information, search your transaction history, make mobile deposits, transfer funds between accounts, and pay bills. You can also send and view secure messages with the bank and find CNB Bank office and ATM locations.
Is there a cost to use the CNB Mobile Banking App?
The app itself is free to download and use. However, message and data rates may apply, which include charges from your communications service provider.
Who is eligible to use this app?
To use this service, you must be a customer of Canandaigua National Bank & Trust and have a Login ID for Online Banking. If you do not currently have a Login ID, you will need to contact the bank to set one up.
How can I find CNB Bank locations?
The app provides a convenient feature to find CNB Bank office and ATM locations. You can easily access this information within the app to plan your visits or find the nearest ATM.
What if I need help while using the app?
The app offers one-button access to connect you directly to their Customer Call Center. This ensures you can get assistance quickly if you have any questions or encounter issues while banking on your mobile device.
