Making a deposit
I want to say thank you so very much at your wonderful service you provide
Great bank and people
Dean Tidwell, June, Olivia are the best assets and it’s always a great pleasure coming to my hometown bank!
Bad update
It was working good on my iPhone but they did am update and now it doesn't work, I just can't even get to install it 😕
Buggy app
Sometimes in the app, the dollar amount that you have available in your account does not change for days even though you know you shouldn’t have that much money in your account it has caused me in the past to overdraft and have to pay an overdraft fee really only the negative thing I can say about this app if they could get that fixed five stars all day
Show more
CNB Mobile Bank
being 100 percent honest as a younger guy this app is exactly how a bank app should be run. the customer service is exemplary on all grounds, overall this app and business is the best bankers iv seen and talked to, quick but also well informed. i like it.
Thank you
Having this service is a great convenience.
Best Banking Services in Texas
I’ve been a mobile banking user for various bank institutions across America. This is the first bank I’ve ever had that reaches out to me with personal messages to inform me of errors or corrections that need to be made in a timely manner. They don’t waste paper by sending unnecessary messages in the mail, they just directly message you in the banking app ⭐️⭐️⭐️⭐️⭐️
Show more
Little Man Complex
I’ve never dealt with a bank that makes things so hard on it’s customers. It seems like this bank has what people call the “little man complex”. They make things unusually difficult to accomplish for some reason, I can only guess to try and seem more powerful. It’s really sad.
Lady call me broke
She said I was broke that’s why I didn’t do anything for the holidays
Ok
Thanks for
Please fix your system 🙄
Does anyone else’s card stop working after so many transactions. Ima tryna get my kid and I some food and my card keeps declining it 😒😒😒 im so irritated bro
Systems Errors
Constantly freezing and failures to update balance. Whenever I wanted to try and remove account or log out it wouldn’t do anything.
Banking App
It normally works great but it seems to be having a lot of glitches for the last 3 days
eng’s experience
i love CNB😂. i do..i love you guys and i look forward to seeing more new changes & enhancements.
My bank
We have had accounts with CNB since the 80’s. It’s always been customer oriented. The App is a new edition and has made banking an easy affair!
Remote Deposit is useless
The app is fine except for one critical flaw. Why even offer remote deposit if it never accepts the image the first, second or even fifth time? You can line up the check perfectly and have the perfect lighting and a steady hand and the image still gets completely messed up during processing. On my end it looks perfect and even the preview of the image before you submit is perfect. But when it's submitted it always inevitably cuts off huge portions of the image. The worst part is it's been ongoing for years. I keep complaining when a check is rejected but so far nothing has changed. I really wish they would just remove the feature rather then keep sending me the same "your check has been rejected due to," message over and over. It infuriates me every time. My check was rejected because your app is completely inadequate. But there is a saying about someone who continues to do the same thing over and over with the same results, so maybe the problem is really me.
Show more
App requires an update
The app has been updated and requires an iOS that my phone and iPad do not have. So to continue using this app on my bank account that I’ve had with CNB for decades requires me to buy a new phone and iPad. Poor choice for for “customer service”.
Lates App Updates prevents older iPhones from utilizing
IOS 16.0, which doesn’t run on older IPhones is now required to run the latest application update. This is the only application that I have experienced that requires a newer IPhone (running on IOS16) to function. My IPhone is an older IPhone 7 Plus running on IOS 15.8 and it will no longer run this mobile application
Show more
Liked the app until it required IOS 16 to use it.
So basically I have an old phone and the app no longer works.
Best Bank I’ve ever done business with!!
I appreciate this bank and it’s practices so much. They really do care about me as a customer.
