CO User Reviews

CO-OP Colorado
CO-OP Colorado
Driver Systems, Inc.

Top reviews

Seems like a scam

Driver never showed up. He marked the ride as complete. Can’t get ahold of anyone to get a refund. Customer support page on app is blank.

Love this idea!

And will fully support it once the bugs are fixed - but I can’t get past the screen where I enter my home address. Keep working on it and it will replace my other ride share apps.

Doesnt work

The app doesn’t send me an authentication code when I put in my phone number to begin using it for rides.
Fix this and I’ll up the stars

Does not work

Can’t get past the “we’ll send you a text to confirm your phone number” stage. No way to contact developer to address this bug.

Change Location Privileges

Please change location privileges to “only when using”

Requires update

Every single time I open the app, it complains that it is out of date and requires an update.

Great app, needs improvements

Please have the “always on” gps setting changed to “while using”

Love the idea!

I’m a big fan of a rideshare service owned by drivers. The drivers I’ve interacted with seem genuinely happier compared to Uber and Lyft drivers in the past. However, there’s one major issue I’d like to see addressed: the app.

The opening animation freezes my phone and stops any audio from playing. Sometimes that app will randomly log me out when reopening it to check my driver details which can sometimes send me into a panic because I can’t tell if the ride is being cancelled or what.

Additionally, I find it unnecessary that my location is always on to use the app. There should be more transparency about this, and this is the main criticism I hear from others when trying to recruit riders.

Despite these drawbacks, I’ll continue using the app because of the positive experience with the drivers and the reasonable price point. For an updated app I’ll leave 5 stars!
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Want this to work!

I love a driver owned self co-op and all my interactions with drivers have been great. Like others, I have difficulty with the app requiring that location sharing be “always on” instead of only while using the app , and resetting or needing additional authentication every time I use it. I look forward to being able to go to the airport.
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Didn't even get to first base

The app won't let me continue after entering my address. I will never grant an app permanent location access. What a joke and a waste of time to even download the app. I suspect this is a scam, some front for shady business. How can you have a business to complete with Lyft or Uber, but you can't even enter your address without granting permanent location access. Unnecessary and fishy.
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Need to change ‘Always allow’ location requirement

I would love to start using this app, but requiring riders to select ‘Always allow’ location sharing is crazy. Make it about ride hailing, not mining/selling user data.

Love the idea but needs some work

The app is asking for full location access in the background. I do not allow that for any apps, and this one which I would only use occasionally cannot have that access and drain on my battery. Hope that gets fixed so I can try the app out. Best of luck! Deleting for now.

Location Services

Won’t work unless you grant the app permanent access to your location (as opposed to “while using”) which is a bummer and a red flag.

Cant get started

I get to the prompt to set my home address and it says failed to save. It does this in the NY version of this app as well.

Great idea, not fully baked

I like the concept of this idea, giving more to the drivers than having the big corporations take the biggest cut. However, I have several issues that make this unusable for me.

First, I only use rideshare to get to and from the airport. The fact that they can’t do this for whatever reason makes it useless to me.

Second, I don’t like that I’m required to keep location services on constantly and that the registration process requires me to give up all my personal information first before I even get to look at the app and its functionality.

Airport rides and more respect for user privacy would make this a much better product.
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Good Intention, Terrible Execution

I was really excited at first considering the ride was going to be about $3-$5 cheaper than Uber and Lyft. I even scheduled a ride for pick up at 8am

Unfortunately, my driver took a wrong turn and kept going the OPPOSITE way. I called him once to check his ETA (he said five minutes) but then four minutes went by and my drop off time increased to 14 MINUTES!! I understand traffic may be bad, but I scheduled for a certain drop off and pick up time and that’s not what I got.

I ended up calling the driver and canceling the ride and scheduling with Lyft instead.
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surge pricing savior

uber and lyft surges are always such a bummer at peak times. i was able to get a ride from rino to lakewood for less than half of what the big companies were charging at 2am. the one big drawback for me is the lack of safety features for passengers. definitely passing this along to my friends!

Better for community / drivers

Drivers are more fairly compensated for work, money stays in Colorado to be spent here. Win-win

Why bother?

I wanted to try this app and support a local business.
There are NEVER rides available! They also do not serve the airport. I have attempted to use the app 16xs over the past month and even when I’m downtown I cannot get a ride.

Good but two major drawbacks

I love the idea of this app, keeping money local and more of that money going to drivers. I had my first ride the other day and it was very easy, fast, and fairly priced. My two major issues can hopefully be addressed in the near future.

1. Currently does not support rides to and from the airport. This is the main reason I use rideshare apps both for work and personal use.

2. The app requires location data to be set to "Always" even when not using the app. I do not allow this permission on any applications so I have to go into the settings and turn full location privileges on and off each time I want to use it. Needs to be updated to "Allow While Using" like other rideshare apps.
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