App needs work
We love the hotels, but this app needs some work to make it properly user friendly - you can’t book a table, can’t order in the way it suggests, click links don’t work properly and you end up simply being bounced to the particular inn’s website to book ….. and then this booking does not appear in the app. Frustrating.
Show more
First visit to Boston
Weather is great, hotel impressive, and room very well appointed. Large room with king size bed, bath and separate shower, even a rubber duck! You only get one chance to make a first impression and The White Hart smashed it. The receptionist was great and was not fazed by my dubious sense of humour. All in all well happy
Show more
Slow and sluggish
Ahhhhhh it endless
Took 15 mins to order 2coffees
What a pain this process was. All we wanted was two lattes but we had to order online when the coffee service counter was just 6 metres away. It was such a phaff. Then when we had paid online the response was that our order would take 25mins to arrive. Not seen a member of staff yet, been here 20mins.
Show more
Jo
We died of thirst in the time it took to place our drinks order!