First visit to Boston
Weather is great, hotel impressive, and room very well appointed. Large room with king size bed, bath and separate shower, even a rubber duck! You only get one chance to make a first impression and The White Hart smashed it. The receptionist was great and was not fazed by my dubious sense of humour. All in all well happy
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Slow and sluggish
Ahhhhhh it endless
Took 15 mins to order 2coffees
What a pain this process was. All we wanted was two lattes but we had to order online when the coffee service counter was just 6 metres away. It was such a phaff. Then when we had paid online the response was that our order would take 25mins to arrive. Not seen a member of staff yet, been here 20mins.
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Jo
We died of thirst in the time it took to place our drinks order!
Took forever
Almost gave up and left. This was awful. Let’s just use the debit card to pay for drinks on arrival - PLEASE!!!
Tiny egg cups of chips
Lovely food but my delicious chips came in a tiny metal egg cup of chips. I wanted more but thought it was rude to order two. Nice selection of soft drinks including a cherry and plum one. All I could think of was someone eating plums and all the juice running down their chin, it made me feel a little sick so I ordered a ginger beer. Sat by the window so we could watch people do stuff outside.
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Sign up
Don’t make me sign up. Let me check out as guest.
Great day at the Talbot
App took awhile to load 4G. But once loaded was easy to order.
App not fit for purpose
I tried to use this app to order food and drink sitting in the sunshine outside the Kings Head in Richmond. It was a real struggle to read anything due to dark text on dark background in bright sunshine. Eventually I completed the order but when trying to pay the system simply wouldn’t move on from the ‘sign in’ button. I tried 6 times !!! We had to go inside and order verbally in the end. The app is NOT FIT FOR PURPOSE.
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Fat too detailed for 1 coffee
Eventually downloaded the app. Took far too long to set up for one coffee. Staff not very welcoming. Won’t be going back to Malton Talbot Hotel.
Mr Fred Hayrapet
I hate this app. I hate that I have to do this when all I want is to sit down and have a drink.
This is awful.
Stop doing this to people.
This is awful.
Stop doing this to people.
Rubbish app
Couldn’t set up a payment card to make an order. Pub itself was fine.
Needs a back button everywhere
There was no apparent way to go back. I had to quit the app to add a second drink, then quit it again when I found I'd signed up already. Frustrating. Needs a back button everywhere.
Swan hotel
App ordering only outside is terrible, can’t pay cash, nearly left and won’t be returning when like this
Bad ux
Difficult to navigate around the app to the point of having to shut it down to get back to the main menu from the checkout screen. Why do you need to register when ordering food and drinks?
Brilliant Stop
Stayed at the Royal Oak for 1 night and loved it. Room 112 with roll topped bath and a lovely 4 poster bed. Food was excellent and the staff were so attentive and friendly. Liked it so much stayed another night. Drinking in the sun and the beer in the courtyard garden, Delicious.
Worst table service app ever
Cannot edit basket, can’t add a new card because you can’t dismiss the keyboard. Useless, underdeveloped crap.
Shocking way to treat customers
Title says it all
Poor app
Takes too much time and password was too secure for having to buy a DRINK!
Skinny Milk?
Unable to use the app as it still hasn’t been updated with an option for skimmed milk. Have contacted the developer twice with no acknowledgment.