Coastal1 Mobile Banking User Reviews

Customer Experience

Positive experience67.8% of reviews
Neutral6.7% of reviews
Negative experience25.5% of reviews

~ Based on 314 written reviews from the US App Store.

What users say

Is Coastal1 Mobile Banking Safe?

Coastal1 Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Coastal1 Mobile Banking is 90/100.

This assessment is based on 2,143 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.2% of ratings point to a safe experience
2.9% of ratings suggest some concerns
9.9% of ratings point to a risky experience

~ Based on 2,143 App Store ratings for Coastal1 Mobile Banking.

Is Coastal1 Mobile Banking Legit?

Coastal1 Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Coastal1 Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst

Horrible app not as easy and also confusing frustrating to use i have to deal with this for ethier the next 3-5 years to make payments and doesn’t direct you properly

Easy app to use

I find my banking needs at Coastal1 are efficiently managed using the app.

Not clear what account was using

Not clear on what account I was paying a bill with. Ended up getting charged a return fee though funds were in my other account waiting. This is sneaky and underhanded. I am closing my accounts as soon as I get time.

payment

Can not make paymeny

Nonna

So far so good

Drop downs not working on iOS

Every time I try to transfer funds or pay my loan on the mobile app the drop down function does not populate any options. Running iOS 26.5. Very annoying. Everything else works great.

If I could rate zero stars

The amount of times this app loses sync with my biometric or passcode login is insane. All my other banking apps have never had a single problem, but this one has me resetting my password over and over again every few times I use the app.

Needs work.

Needs to be updated. It’s not user friendly at all. Paying a simple loan payment could be much easier. You need to go through several steps to making a payment instead of just clicking pay bill etc.

KpB

I’m totally happy with my experience with Costal 1 Credit Union . Good job

Coastal 1 Mobile Banking

I find this app easy to use and very secure

Easiest to use

Easy to maneuver. Love the ease of transferring between banks.

2 factor authentication clunky

most send a code that can just be entered into a field, but his app has to call you…a while back I had to do the same thing to authorize payment - don’t have to do this with any other banking app…clunky is my opinion

Features unavailable after several calls to the IT Department

The app does not allow me to make mobile deposits or transfers

Excellent

Excellent app never had an issue using it

Wonderful

Great bank never ever have an issue!! They are the best and I am a customer that lives in Mass !!

Awesome

Great app

Terrible

Not user friendly at all

Too slow

App takes forever to update balance after spending

The great app

Very easy app to use.

Urgente

Debería ponerse en modo oscuro y lo más importante poner en español por favor.. muchas gracias