Cocoon HD User Reviews

Customer Experience

Positive experience12.8% of reviews
Neutral2.6% of reviews
Negative experience84.6% of reviews

~ Based on 39 written reviews from the US App Store.

Is Cocoon HD Safe?

Not enough ratings yet to assess Cocoon HD.

Is Cocoon HD Legit?

Cocoon HD appears to be a legitimate app. AppsHunter Legitimacy Score for Cocoon HD is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not the best not the worst

It’s a good app once you get used to using it. Definitely not a clean up but gets the job done.

Dreadful to use now

Video playback no longer works. It was always clunky but now it’s useless

Best quality for the price (stop being mean)

This app this the best despite what the reviews say I’m not a clueless person this is my trade I do this every day they were the problem or they fixed it but if it drops out Chechnya erhernet plug faulty cable cable voltage what’s and app to triple check video lines and had ect don’t blame a app thank you. Listen I am in this field stop being mean even I got offended reading some of these but please fi
C the issue with the time on the playback ☺️
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Terrible app

Awful non functioning app

App keeps dropping out

The Cocoon app keeps dropping out and says it is off line. The app does not make it easy to troubleshoot and get it back online. This means that when I am away I can’t check on my cameras on the iPhone or iPad. Do better Cocoon.

Update app

Cameras are garbage app is never updated you can never connect phone to cameras do not waste your money

Works for me

iPhone SE ios17.5. Not bad. Push it too much and it can freeze or say lost. Would be nice to be able to control playback speed and see 2 camera playback simultaneously

Useless

Camera never connected; QR code no good( can’t delete app; wants too many permissions

Not happy

Same Good cams crappy apps

App update

Since the latest update the app cannot connect to the dvr. Cannot reset either

New update is broken

I have 6 cameras and the new update for the app on iPhone is now only showing 1 camera very frustrating considering I need to watch my buisness !

Broken since latest iOS release

Seriously it’s time to maintain this app by making it work with the latest iOS releases which all your paying customers are using.

2 years with no updates is unacceptable.

Please update & fix problems

The cameras are great, very clear pictures but the app lets this product down. So many problems occur when attempting to playback. More often than not it won’t allow you to look at a certain time & automatically takes it back to midnight continuously so you cannot go to any other part of the timeline. Latest problem is now when you hit playback the image stretches & continuously tries to rotate so viewing is impossible. This app is long overdue for an update especially as it seems the cameras well & truly outlive the app. Shame to have to upgrade the security system all because the app is useless.
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App

Cameras are pretty decent but need work on app here and there it crashes or lags sometimes can’t even access the rewind for cameras apart from the app camera set up and quality is good

Trashy

Just won’t work good cams bad app please fix

Camera

Good

Shitcoon

Needs work please fix it good camera quality but playback needs to be better.. and it needs to stop crashing. Overall I would just say good camera quality that’s it fix the app

Poor app

I’ve deleted and reloaded the app several times now and it still freezes when you want to add a device
Not just in my phone but every phone in the house
Please fix ASAP

App freeze

App freezes after adding device

🤬🤬🤬😤😤STILL PATHETIC 😡😤😤🤬🤬

THIS APP OUT OF THE HUNDREDS I’VE DOWNLOADED FROM THE APP STORE IS BY FAR EASILY THE MOST ATROCIOUS APP I HAVE HAD. NUMEROUS DAILY CONSTANT PROBLEMS DRIVES ME ABSOLUTELY COMPLETELY AND UTTERLY INSANE. IF I COULD GET MY HANDS ON THE DEVELOPERS THEYD NO LONGER WORK IN THIS FIELD OF INDUSTRY. SHOULD BE ASHAMED OF YOURSELVES TO CONSTANTLY AND CONSISTENTLY PRODUCE AND RELEASE TOTAL PUSS. YOU FIX ONE PROBLEM AND CREATE SEVERAL OTHERS IN DOING SO. I MEAN WHAT THE ACTUAL FCK IS WRONG WITH YOU. I CONTINUALLY SHAKE MY HEAD AND ANGERED AT YOU EVERY SINGLE DAY. YOU ARE A DETRIMENT TO MY MENTAL HEALTH. SHAME ON YOU LOT, SHAME. 🤬🤬🤬😡😡😡😤😤😤😡
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