Very basic app
For billion dollar organisations, it’s expected to at least have a better app.
Response from developer
Hi, we’re really sorry for the inconvenience caused. This is due to a delay in reporting fund transactions from the payment aggregator to the Indian Clearing Corporation (ICCL) across all platforms. The NAV applicability is determined by the exchange based on the date ICCL receives the funds. We’ve explained this in detail here: https://support.zerodha.com/category/mutual-funds/coin-web/general-questions-coin-web/articles/cut-off-time-for-mutual-fund-transactions-on-coin
One day change
Pls indicated one day change for a fund.
Response from developer
Hi Harun, we are continuously working on adding more features to our app to make your experience better. Thanks for your feedback.
Can’t map a different mobile number for UPI
Account suspension issue
Even though my identity is verified and my documents are authentic, the system keeps suspending my account repeatedly. It feels like a technical glitch in their AI that no human is bothered to fix. It is unacceptable that a platform this large can lock a user out indefinitely without providing a specific reason or a way to talk to actual support.
I have done everything requested to prove I am a real person, yet the app continues to fail me. Highly unprofessional and terrible user experience.
Errors never fixed
Response from developer
Hi, we’re sorry to hear about your experience. Please help us understand the issue in detail by creating a ticket at https://support.zerodha.com or calling us at 080 4718 1888. We’ll look into it on priority. If you’ve already raised a ticket, please share the ticket number so we can follow up.
Improvements needed
Response from developer
Hi Ashish, we are continuously working on adding more features to make your experience better. Thanks for your feedback.
Worst User experience
Response from developer
Hi, we’re sorry to hear about your experience. Please help us understand the issue you are facing in depth by creating a ticket at https://support.zerodha.com or contacting us at 080 4718 1888. We'll ensure to look into it with the utmost priority.
App issues
It would be great if the Coin app received more frequent updates and fixes, similar to what you already do for Kite. I understand that mutual funds are long-term investments and short-term glitches may not affect returns, but they do impact user experience. More frequent releases addressing these issues would make the platform far more reliable and convenient.
Response from developer
Hi Siva, we're sorry to hear about your experience. Please create a ticket at support.zerodha.com with details of the issue so we can check and resolve this at the earliest. If you have already created a ticket, please provide us with the ticket number so we can reach out.
Simple app - lacks many functions
Notification os mutual fund order broken
The Most User-Unfriendly App on the Planet
Smooth app
App is Great and easy
Response from developer
Hi Saurabh, regulatory guidelines prohibit multiple account logins or placing orders for another account, including family members. However, you can link multiple Zerodha accounts as a family account to view holdings on Console. Here's how: https://zerodha.com/z-connect/console/introducing-family-portfolio-view-on-console
Love the simplicity
No option of see bank out in which settlement amount is credited!
Poor chart not showing return %
As per their standard of data and clarity coin app and user facility are poor
Chart is very poor without data
Not showing return for selected period of time
