Very basic app
For billion dollar organisations, it’s expected to at least have a better app.
Response from developer
Hi, we’re really sorry for the inconvenience caused. This is due to a delay in reporting fund transactions from the payment aggregator to the Indian Clearing Corporation (ICCL) across all platforms. The NAV applicability is determined by the exchange based on the date ICCL receives the funds. We’ve explained this in detail here: https://support.zerodha.com/category/mutual-funds/coin-web/general-questions-coin-web/articles/cut-off-time-for-mutual-fund-transactions-on-coin
One day change
Pls indicated one day change for a fund.
Response from developer
Hi Harun, we are continuously working on adding more features to our app to make your experience better. Thanks for your feedback.
Can’t map a different mobile number for UPI
Account suspension issue
Even though my identity is verified and my documents are authentic, the system keeps suspending my account repeatedly. It feels like a technical glitch in their AI that no human is bothered to fix. It is unacceptable that a platform this large can lock a user out indefinitely without providing a specific reason or a way to talk to actual support.
I have done everything requested to prove I am a real person, yet the app continues to fail me. Highly unprofessional and terrible user experience.
Errors never fixed
Response from developer
Hi, we’re sorry to hear about your experience. Please help us understand the issue in detail by creating a ticket at https://support.zerodha.com or calling us at 080 4718 1888. We’ll look into it on priority. If you’ve already raised a ticket, please share the ticket number so we can follow up.
