Can’t map a different mobile number for UPI
I have dual sim and I accidentally mapped a wrong number when I tried to add funds using UPI. The app found no accounts linked to that number, which is fair, but I have no way to map a new number for UPI payment. It looks like a dead end so I’ll have to look for different platform for investments now.
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Account suspension issue
I am extremely disappointed with Instagram’s automated moderation system. My account was permanently banned for no reason, despite zero suspicious activity on my part. I have gone through the appeal process more than 10-15 times, including multiple video verifications and uploading my original, valid government documents.
Even though my identity is verified and my documents are authentic, the system keeps suspending my account repeatedly. It feels like a technical glitch in their AI that no human is bothered to fix. It is unacceptable that a platform this large can lock a user out indefinitely without providing a specific reason or a way to talk to actual support.
I have done everything requested to prove I am a real person, yet the app continues to fail me. Highly unprofessional and terrible user experience.
Even though my identity is verified and my documents are authentic, the system keeps suspending my account repeatedly. It feels like a technical glitch in their AI that no human is bothered to fix. It is unacceptable that a platform this large can lock a user out indefinitely without providing a specific reason or a way to talk to actual support.
I have done everything requested to prove I am a real person, yet the app continues to fail me. Highly unprofessional and terrible user experience.
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Errors never fixed
Redirecting to bank page keep on loading always, not just happened once, but numerous times. Waste of time at every transaction, wish you were as efficient as your Zerodha app.
Improvements needed
Hi, overall its a good app. But it is missing key features like mutual funds overlap, instant NAV updates, check rolling returns, standard deviation, up/down side capture and many more. I understand the philosophy to keep the product as minimalist but there are now plethora of funds to choose from and all above features help to make a good decision. They should be integral to this app as it’s a long term relationship. Thanks, i hope to see improvements in future. Regards.
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Response from developer
Hi Ashish, we are continuously working on adding more features to make your experience better. Thanks for your feedback.
Worst User experience
I wanted to use this app cause of its stp between multiple amc ,Devs cant handle option of choosing which bank account i want to pay from always choosing one for me which i dont want so i removed that account now whenever i want to pay its opening to set stupid upi pin of account which i dont even wanna use in first place and I dont know pin of my debit card so stuck now cant pay ,Hire some good dev
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Response from developer
Hi, we’re sorry to hear about your experience. Please help us understand the issue you are facing in depth by creating a ticket at https://support.zerodha.com or contacting us at 080 4718 1888. We'll ensure to look into it with the utmost priority.
