Fun
Response from developer
Thank you for the kind words and welcome to the world of coin collecting! We're thrilled you're enjoying the app. If you ever have any questions or need a hand, please reach out to our support team.
Couldn’t Identify Any Coin
It couldn’t even get the denomination correct.
Response from developer
Thank you for taking the time to share your detailed feedback, and we appreciate the care you took with the lighting, background, and photos. Coin recognition can be affected by a range of factors, and we'd like to take a closer look at the cases you experienced. Please contact our support team with the specific coins and photos you tried, and we'll be glad to review the results with you and help find a solution. We value your patience and would welcome the opportunity to improve your experience.
Coin year
Response from developer
Thank you for taking the time to share this detailed feedback. We're sorry the scanning results haven't been accurate for your Silver Eagles, including the privy coins. We'd like to investigate the misidentified years and the missing data so we can improve recognition for these coins. Please contact our support team with photos of the coins in question and a description of the issue, and we'll work to resolve it as quickly as possible. Your input genuinely helps us refine our identification accuracy.
2026 Mayflower Compact Quarter
Response from developer
Hi Terri, thank you for flagging this. You're absolutely right that the 2026 Mayflower Compact Quarter is a U.S. coin, and we apologize for the trouble. Newly released coins, especially those from the Semiquincentennial program, can take time to be added to our recognition database, which is likely why it isn't being identified correctly yet. We've shared this with our team to prioritize adding the 2026 Semiquincentennial series. In the meantime, please make sure your app is updated to the latest version, as recognition data is refreshed through updates. If the issue continues, feel free to reach out to our support team directly so we can assist further. We appreciate your patience and your help in improving the experience.
Bad mint
Response from developer
Hi, thanks for your feedback. Coin identification can be influenced by lighting, angle, image clarity, and wear, while values depend on factors like mint mark, grade, condition, rarity, and current market demand. We're continuously working to improve recognition accuracy and pricing data. Please contact our support team with the coin details, and we'll be glad to take a closer look.
