Not accurate as far as appraisal. And it’s very annoying. I do not recommend this app!
Response from developer
Thank you for your detailed feedback. We sincerely apologize for the excessive review prompts — this has been flagged to our development team for immediate improvement. Regarding the Sacagawea coin identification, we appreciate you reporting this inaccuracy. To help us investigate and improve, we'd encourage you to share photos of the coins in question. Our team can review them directly and work toward a resolution. We're glad you find the coin condition feature useful, and we're continuously working to enhance our overall accuracy. We appreciate your patience and hope to earn back your confidence.
We tried to do it didn’t work
Response from developer
Thank you for your feedback. We're sorry to hear about your experience. For the best results, we recommend placing the coin on a flat, well-lit surface and centering it in the camera frame. If you continue to have trouble with recognition accuracy, please contact our support team directly — we'd be happy to walk you through some tips to improve your results and look into any technical issues you may be experiencing.
Wrong sometimes
Response from developer
Thank you for your feedback, Squirrel 55. We sincerely apologize for the frustrating experience you had. Connectivity errors when your signal is working properly, along with inaccurate coin identifications, are issues we take very seriously. We also understand your concern about the error-checking feature not working as described — that's something our team is actively investigating to improve. Your experience matters to us, and your feedback helps us get better. If you have any questions or need further assistance, please don't hesitate to contact our support team.
Coin Database
Response from developer
Thank you for taking the time to share this detailed feedback. We're sorry the scanning results haven't been accurate for your Silver Eagles, including the privy coins. We'd like to investigate the misidentified years and the missing data so we can improve recognition for these coins. Please contact our support team with photos of the coins in question and a description of the issue, and we'll work to resolve it as quickly as possible. Your input genuinely helps us refine our identification accuracy.
Unwanted reviews
Response from developer
Thank you for your feedback. We sincerely apologize for the frustrating experience with the review pop-up — we understand how disruptive that can be during use, and we'll share your concern with our team. Regarding the 1964 Roosevelt DDR not being identified correctly, we understand how disappointing that can be. For best results, we recommend ensuring even lighting with no glare, placing the coin on a plain, dark background, and capturing a close-up, focused shot of both sides. Doubled die varieties can be particularly subtle, so a sharp, well-lit image makes a significant difference in recognition accuracy. We want to make sure your subscription feels worthwhile, and your feedback is invaluable in helping us improve. If you continue to experience any issues, please don't hesitate to reach out to our support team directly — we're happy to assist.
