Too many updates
Every time you use it: "update required". Then you're unable to use the app. I just want a car wash. Fix your app the first time!
Supper buggy app
Support email listed on the app’s “help” doesn’t receive emails.
First of all, when I click on the green pins, nothing happens. The map will “reset” to hover over that location, but no information will pop up. I don’t know what car wash it is, essentially. The only way to find car washes is to click “view more” and manually go through all the addresses to find where the closest one along my route might be. There’s no way to see them on the map.
Second, there multiple fake car washes with fake reviews which is confusing. I’ve attached screenshots of these. They shouldn’t be on the released app, it’s annoying.
Third, at least one of the car washes is marked on the map with a pin, but I’m unable to find any info on it under the “view more” option. I also can’t seem to find a car wash there on Google Maps. Is it real? It’s the one in Murray, right next to Woodstock Elementary, but it doesn’t show up when you type in “Murray” under the car washes location list.
Fourth, I have $0.50 in credits which I am UNABLE to use. Why have a credit program if I can’t buy more credits so I can actually have enough pay for the car washes? Or, better yet, why am I not able to combine my $0.50 credits with credit card payment?
First of all, when I click on the green pins, nothing happens. The map will “reset” to hover over that location, but no information will pop up. I don’t know what car wash it is, essentially. The only way to find car washes is to click “view more” and manually go through all the addresses to find where the closest one along my route might be. There’s no way to see them on the map.
Second, there multiple fake car washes with fake reviews which is confusing. I’ve attached screenshots of these. They shouldn’t be on the released app, it’s annoying.
Third, at least one of the car washes is marked on the map with a pin, but I’m unable to find any info on it under the “view more” option. I also can’t seem to find a car wash there on Google Maps. Is it real? It’s the one in Murray, right next to Woodstock Elementary, but it doesn’t show up when you type in “Murray” under the car washes location list.
Fourth, I have $0.50 in credits which I am UNABLE to use. Why have a credit program if I can’t buy more credits so I can actually have enough pay for the car washes? Or, better yet, why am I not able to combine my $0.50 credits with credit card payment?
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Great
Is nice experience
charged my card 2 times and didn’t give me a car wash
charged me double for no car wash
Eats your money
It charges me $15, I wash my car for $7 to $9 and do I get any money back? Nope.. does it add to credit back to my available balance? Nope.. don’t use this app.
Buggy, unfinished app
When under the “locations” menu, it shows your location as a green circle and green pins around you as the car wash locations. However only the closest pin is enlarged, and you’re unable to click on any other ones which essentially renders the locations map useless (have to manually go through a list to find where each car wash is). Additionally there is a fake location which I drove to once, it’s the one listed on Capitol Hill. Tons of reviews of that specific car wash asking developers to take it down as a pin.
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Great concept as far as the app goes!!!
Was very happy with the way the app worked the ease of working the app… however not sure if it’s just this location or if it varies by location but the specific car wash I was at charge a dollar per minute, which is pretty high otherwise I would give five stars
Crypto wallet phishing notification
They sent me a notification claiming I’d won 1,000 USDT and included a link. I didn’t click it. The link looked sketchy and the message tried to get me to connect a crypto wallet.
Do not trust this app. No reputable company send “you won crypto” notifications with random .shop links or ask you to connect a wallet to collect a prize.
Please beware
Do not trust this app. No reputable company send “you won crypto” notifications with random .shop links or ask you to connect a wallet to collect a prize.
Please beware
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App fine until scammy notifications
I found the app to work pretty well. Once I got used to it, I felt comfortable using it. I’m now deleting the app because I got a notification about winning bitcoins and to follow a link. A car wash app wouldn’t send that legitimately. I don’t want my financials connected to it.
Creepy location tracking
They don’t need your location. Scanning the QR code works perfectly fine. But the way they constantly interrupt the user experience to demand your location is so aggressive. Makes me think these developers are really in the business of selling your data—not providing a better way to pay for car washes. That suspect and creepy.
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App design pretty shady
Useful app but it is designed in a way to make you either forget its running (and charging you) or make it harder for you to finalize session.
1) when starting time, after you lock your phone the app is set up to self minimize. This way, when you unlock the phone the app is closed. This not only makes you waste time opening it again, but makes it more likely you forget about it. Noted that this ONLY happens during a paying session and not on other app pages.
2) when finalizing, buttons are purposefully designed in a way you make you inadvertently continue session rather than ending.
Shame, they don’t really need these shady practices to make a few more bucks on the margin…
1) when starting time, after you lock your phone the app is set up to self minimize. This way, when you unlock the phone the app is closed. This not only makes you waste time opening it again, but makes it more likely you forget about it. Noted that this ONLY happens during a paying session and not on other app pages.
2) when finalizing, buttons are purposefully designed in a way you make you inadvertently continue session rather than ending.
Shame, they don’t really need these shady practices to make a few more bucks on the margin…
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Problem getting verification code
60 days later…still no fix!
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Sounds like this is an ongoing problem based on reviews from the past several months. Updated the app and had to log in again. Entered my phone number to request a verification code for login and instead got an error code saying “failed to sent text via Twilio.” That’s what you get for using open source tools like Twilio - bugs that linger. So now the app is useless, I can’t earn rewards points and will likely find a different car wash. Which is a shame since I’ve been using this one for YEARS and it’s very convenient.
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Sounds like this is an ongoing problem based on reviews from the past several months. Updated the app and had to log in again. Entered my phone number to request a verification code for login and instead got an error code saying “failed to sent text via Twilio.” That’s what you get for using open source tools like Twilio - bugs that linger. So now the app is useless, I can’t earn rewards points and will likely find a different car wash. Which is a shame since I’ve been using this one for YEARS and it’s very convenient.
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Scammed me
After I used the $5 in free credits for signing up I used my card for ONE wash cycle just to finish rinsing off the soap and got charged $15!!!!! Nasty business! I don’t pay more to wash my car myself when I could have gone to a drive through car wash for cheaper.
No verification code
Got signed out of my account. When attempting to sign back in, I never received the verification code and I cant create a new account because my name and # are already in the system. Go figure….
Worst app ever
Didn’t let me use anything at the Murray location. Very frustrating
The app is very bad and freezes.
The app is not working well. It is not possible to stop washing the car. They charged $16 instead of $4. Support does nothing and does not try to help. I don't recommend using it, it's better to just pay for the car wash with a card or cash.
Couldn’t sign up
Never received the verification code
Seamless
This app is super easy to use! I love being able to pay with my card at those washes where I had to bring coins.
App unusable
can’t even sign up to use the app. just gives me an error message
Scam app
scam
