Maria’s
Cool
Highly inaccurate
Response from developer
Thank you for the honest feedback. You're right—our silver valuations and metal composition detection need serious improvement. Pricing errors like the ones you found (silver undervalued, common coins overvalued) are unacceptable. We're actively working on updating our recognition. If you're willing to share specific examples, please email us at connect@aurorithm.com. We appreciate your help making the app better.
Really good app to look at all coins knocking around the house and charity shops
Good
Do Not Try!!
Response from developer
We sincerely apologize for your experience. You're right—if you canceled during the trial, you should not have been charged. Apple handles all billing, so we recommend requesting a refund directly through them. If Apple is unhelpful, please email us at connect@aurorithm.com with your Apple ID and we'll do our best to assist. We also appreciate your feedback on the scan accuracy. We're actively improving our recognition system, and reports like yours help us get better. We're sorry to see you go, but we hear your concerns and are committed to fixing these issues.
Inaccurate
Response from developer
We sincerely apologize for the inconsistent scan results you experienced. That's definitely not the accuracy we aim for, and we completely understand your frustration. This level of variation isn't acceptable, and we're actively working on improvements to our scanning and valuation algorithms to provide more consistent and reliable results. In the meantime, here are a few tips that may help improve accuracy: - Ensure good, even lighting without harsh glare - Place the coin on a plain, non-reflective background - Hold the camera steady and directly above the coin If you're willing to share images of the coin you scanned at connect@aurorithm.com， our team would greatly appreciate it—this kind of feedback helps us identify issues and improve faster. Thank you for bringing this to our attention, and we hope you'll give us another chance after we've made these improvements.
Not scanning
Response from developer
We sincerely apologize for the trouble you had with scanning right after downloading. That’s not the experience you should expect, and we’re currently working on improving scan accuracy and clarity in an upcoming update. In the meantime, a few tips that usually help: • Place the coin on a plain, contrasting background • Avoid glare and use natural lighting when possible • Hold the camera steady and directly above the coin If you're willing to share an example photo at connect@aurorithm.com, it would really help us improve faster.
Surprisingly useful for coin collectors
The layout is simple and easy to understand, even if you’re not a serious collector.
Only thing I’d like to see improved is a bit more detail on how prices are calculated, especially for coins in different conditions.
Overall, solid app if you collect coins or just want to know whether something is worth keeping.
Great
Awesome
I need my refund
Response from developer
We sincerely apologize for the confusion regarding the charge. To resolve this, please ensure your trial was canceled through your Apple account and submit a refund request to Apple directly, as they manage all billing. Here's how: To cancel: Go to Settings → [Your Name] → Subscriptions, select CoinValue and tap Cancel Subscription. To cancel your subscription: please follow Apple\'s instructions here: https://support.apple.com/kb/ht4 If you need further assistance, feel free to contact us at connect@aurorithm.com . We're here to help.
Bad
Response from developer
Thank you for your feedback, and we sincerely apologize for the incorrect date display issue. We take this seriously and want to resolve it promptly. To help us identify and correct the problem, could you please share a few more details when you have a moment? For example: 1. Where exactly are you seeing the wrong date — which screen or feature? 2. What device and iOS version are you using? If you'd like, you can send these details directly to connect@aurorithm.com, and we'll investigate and fix it right away. We appreciate you bringing this to our attention and thank you for helping us improve the app. The CoinValue Team
A must-have app for me
The photo recognition works surprisingly well.The interface is clean, fast and beginner friendly.
7 day free trial
Response from developer
We sincerely apologize for this frustrating experience. To ensure immediate cancellation and prevent future charges, please cancel directly through your iPhone's Settings: Go to Settings > [Your Name] > Subscriptions Select CoinValue Tap Cancel Subscription All billing is handled by Apple, so refunds must be requested through Apple's official system. The fastest way is: Open the App Store and tap your profile icon Select Purchase History and find the charge Tap Report a Problem and follow Apple's refund process If you need further assistance, please email us directly at connect@aurorithm.com and include your Apple ID email so we can investigate and escalate with Apple if needed. We are here to help resolve this. CoinValue Team
Is this for real?
Response from developer
We hear your frustration and sincerely apologize for the poor experience. You're correct that, due to Apple's policies, subscriptions cannot be canceled within the app itself—this must be done through your app store account. We should have made this clearer, and we’re sorry for the confusion. To resolve this now: Cancel & refund directly (fastest way): Visit Apple’s official support page，Sign in, find the CoinValue charge, and follow the steps. Apple typically processes these quickly. Contact us directly: You can reach our support team at connect@aurorithm.com. We’ll assist you personally. We’re updating our app to provide clearer guidance and have fixed the broken support link. Thank you for your feedback—it. It helps us improve.
Free trial is a scam
Response from developer
We’re truly sorry for the trouble this has caused. Since subscriptions and refunds are managed through Apple, we recommend reaching out to their support team for the fastest resolution. They’ll be able to review and process your refund request directly. If you need any confirmation from our side about your cancellation, please let us know—we’re happy to help. Thank you for your understanding.
Doesn’t work
Response from developer
Thank you for bringing this to our attention, and we're genuinely sorry that the app failed to identify your coins. We strive for 100% accuracy, so we appreciate you letting us know when we fall short. Coin identification can sometimes be tricky with certain conditions. Could it be due to: Lighting: Was there a shadow or a strong reflection on the coin? Wear and Tear: Older or heavily circulated coins can have faded details. Focus: Was the coin held steady and the image clear? For the best results, please try again in bright, indirect light with the coin on a solid, contrasting background. We'd love to help you personally and improve our AI. If you could email us at connect@aurorithm.com with photos of the two coins you tried, our team will personally look into this and help identify them for you. We're constantly working to improve, and your feedback is invaluable. We hope to give you a much better experience in the future. Best regards, The CoinValue Team
