Сбой !!
Не могу продолжить игру ! Вылетает забрать приз и дальше ничего ! Как мне исправить и продолжить ? Мне не отвечает поддержка ! Когда вы убирете эту ошибку?? Я жду уже больше недели , ничего не происходит (
Response from developer
Спасибо за ваш отзыв! Искренне приносим извинения за эту проблему. Пожалуйста, свяжитесь с нашей службой поддержки в приложении или напишите нам по электронной почте — мы постараемся решить это как можно скорее. Мы постоянно улучшаем игру!
Перестала работать
Как и у многих вылазеет окно «забрать бонус» и на этом все! Висит уже третий день, а так игра очень даже неплохая, время скоротать
Response from developer
Thanks for your feedback! We sincerely apologize for the issue. Please contact our support team within the app or email us so we can help resolve this immediately. We're continuously improving the game.
Open play ok
This skill game is is to easy
Fix
My screen has been frozen for about two weeks now on tap for reward. How do I fix it
Update
I gave you a one star review and you asked me to reach out. I reached out to tech support to try to resolve the issue and your Facebook messenger account said you would check it out and get back to me. That was almost two weeks ago…still no update.
What happened?
This was working just fine, then all of a sudden the card pack pops up for you to collect, and you tap to open and nothing. It’s just not opening now and gets stuck on it. I’ve tried looking for a current update, and even unloaded the app and reinstalled it. Still glitching. Please fix this. I’m really far in the game and don’t want to have to start all over.
Thank you
Update 8/26/2026: I see there’s an update. I hope it fixes the issue I’ve been having for quite a few days now, where you have a pack of cards to open and it just is stuck there. If the new version works, I will come back on here right after and give the thumbs up.
If the update doesn’t fix it then I’ll just leave this review as it is.
8/27: Still not updated. The recent update did not fix the glitch. This doesn’t get fixed soon, I’m just going to delete this app and find another game like this to download. I’ve been playing this game for a very long time with no problems, and now all of a sudden, there’s a problem and people wanna act like they can’t fix it.
And it looks like I am not the only one that is recently complaining about the glitching. And all we do is get a response from the developer telling us to email someplace that doesn’t get back with us. You are the developer, how about you take it up with your IT team and get it fixed, before you lose a lot of customers.
Still not fixed. It’s been about a week now since this glitch hasn’t been fixed and I believe there might have been at least two updates since the glitch started. It gets stuck on a pack of supposed to open, but when you click on it to open it, it just starts bouncing around and not opening and gets stuck there.
8/30: Checked for any new updates… nothing. Decided to open and check the game anyway, hoping it was miraculously fixed. NoPe, still gets stuck on the stupid card pack. All these reviews left for mostly the same issue, and someone isn’t paying attention (or doesn’t care).
I’m tired of updating with the same schitt over and over. Falls on deaf ears. I’m done. Maybe I’ll come back with another update, if it ever gets fixed.
Thank you
Update 8/26/2026: I see there’s an update. I hope it fixes the issue I’ve been having for quite a few days now, where you have a pack of cards to open and it just is stuck there. If the new version works, I will come back on here right after and give the thumbs up.
If the update doesn’t fix it then I’ll just leave this review as it is.
8/27: Still not updated. The recent update did not fix the glitch. This doesn’t get fixed soon, I’m just going to delete this app and find another game like this to download. I’ve been playing this game for a very long time with no problems, and now all of a sudden, there’s a problem and people wanna act like they can’t fix it.
And it looks like I am not the only one that is recently complaining about the glitching. And all we do is get a response from the developer telling us to email someplace that doesn’t get back with us. You are the developer, how about you take it up with your IT team and get it fixed, before you lose a lot of customers.
Still not fixed. It’s been about a week now since this glitch hasn’t been fixed and I believe there might have been at least two updates since the glitch started. It gets stuck on a pack of supposed to open, but when you click on it to open it, it just starts bouncing around and not opening and gets stuck there.
8/30: Checked for any new updates… nothing. Decided to open and check the game anyway, hoping it was miraculously fixed. NoPe, still gets stuck on the stupid card pack. All these reviews left for mostly the same issue, and someone isn’t paying attention (or doesn’t care).
I’m tired of updating with the same schitt over and over. Falls on deaf ears. I’m done. Maybe I’ll come back with another update, if it ever gets fixed.
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Reward Freeze
The app is stuck on the reward screen and no matter what I do I can’t get past it. It’s like a reward is stacked on another reward and it’s glitching. Hitting “collect” does nothing! I’m on level 20546. I’ve emailed them and sent a screenshot and no response! Frustrating!
Best game ever
It’s satisfying!!!
Issues with game
I cannot play the game for the past week as there is a system error with one of the rewards and I cannot click on it to have it disappear. I have emailed and no response.
Response from developer
Thanks for your feedback! We sincerely apologize for the issue. Please contact our support team within the app or email us so we can help resolve this immediately. We're continuously improving the game.
Canon change is bad
I do not like the change in the canon. We used to be able to use the Canon for as long as we pass boards and now all of a sudden it disappears out of nowhere.
Stuck
Game is stuck. Received a packet of cards for a collection that is no longer active. Will not let me collect cards. I’ve tried contacting company via email and through Facebook messenger no response.
Glitch
My game has been stuck!
I live this game but cannot play it!! I don’t want to lose my coins or status. Bit frustrating!
I live this game but cannot play it!! I don’t want to lose my coins or status. Bit frustrating!
Bug preventing play
The game has a big and it’s been days and after an update and I still can t play the game
Not what’s advertised
The game is not what it shows an advertisement
The game is stuck
I have played this game for a very long time. I’m on like level 8000. For most of this month I have not been able to play because it is stuck on giving me a reward for the treasure league. It is stuck on the tap to collect and just bouncing around. I didn’t want to delete the app and have to start over.
Even with the latest updates it is still stuck. Cannot get past the stuck reward to email in the app
Even with the latest updates it is still stuck. Cannot get past the stuck reward to email in the app
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Glitch heaven
Frozen out for days — support does not respond
I have played Collect Em All almost daily for several years and have more than 1 million coins and substantial accumulated progress. The game is now permanently frozen on the brown “Tap to collect” reward bag screen. I have repeatedly emailed Voodoo at the support address they publish and have received no acknowledgment or assistance. I will not delete and reinstall because I cannot risk losing years of progress. Please have someone from support contact me or fix the current reward-screen bug.
many issues and no real solution
It just gets worse
I have played Collect Em All almost daily for several years and have more than 1 million coins and substantial accumulated progress. The game is now permanently frozen on the brown “Tap to collect” reward bag screen. I have repeatedly emailed Voodoo at the support address they publish and have received no acknowledgment or assistance. I will not delete and reinstall because I cannot risk losing years of progress. Please have someone from support contact me or fix the current reward-screen bug.
many issues and no real solution
It just gets worse
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Fun. Fun Fun!!
I
Glitches
This game has always been a little glitchy but I have now been stuck unable to to play for over a week because it is stuck on a reward loop with one of the stupid card packs. Nothing I do will get rid of this card pack and I can’t contact anyone through the app because the card pack reward won’t go away and it prevents me from doing anything else. I don’t want to delete the game because I’ve worked too hard for the rewards I’ve accrued. So frustrated!
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Favorite Game but Not Working…Still!
This would be 5 stars since it’s my favorite game, but like others the game is stuck on the reward that looks like a brown envelope and will not open.
So many ads
All the ads for other games ruin it don’t bother to download
