ColombianCupid: Latin Dating

Response from developer

We’re sorry to hear that your experience left you feeling disappointed, particularly after investing both time and money in the service. We understand how frustrating it is to encounter profiles or interactions that raise concerns about authenticity. Our platform is used by real people, but unfortunately, bad actors can sometimes create accounts or attempt to misuse online dating services before they are detected. This is an ongoing challenge across the industry, which is why we continuously strengthen our safeguards. We’ve recently expanded our Trust & Safety team and are investing in additional technology and processes to improve how we identify and respond to suspicious activity. Our existing measures include profile reviews, fraud-prevention technology, member reporting tools, and dedicated investigations. We’re also developing enhanced liveness and identity-verification measures to add another layer of protection and help strengthen confidence in the community. We encourage members to report any profile or interaction that seems concerning, including unusual photos, inconsistent information, requests to move conversations off the platform, or requests for money. Reports help our Trust & Safety team investigate and take appropriate action, including removing accounts that breach our guidelines. We appreciate you taking the time to share your experience. Feedback like yours helps us identify where we need to continue improving and strengthening the experience for our members.