Frustrating
Normally I love Colonial. But last night and today I’ve had fits logging on! I finally had to set up a new PW , and then I had trouble getting the right number of letters and characters, and then it said the words didn’t match!
Great App!!
Great app, able to do everything I need, I like the layout.
I hate the app
Difficult to navigate and very picky about lighting for depositing checks
No Zelle
I would close all my other accounts with other banks if Zelle were an option. Can’t give it higher than that rating because of that.
Great App!!
Great app, able to do everything I need, I like the layout.
Convenient and Easy to Use
Convenient and easy to use app. Facial recognition is a great addition!
Go back to old app
I do not like the new app. I cannot see as far back as on previous app. This is how I balance checkbook & if there’s a problem with something I can’t go back enough transactions sometimes. The set up just isn’t as user friendly as previous app.
Great App!!
Great app, able to do everything I need, I like the layout.
Convenient and Easy to Use
Convenient and easy to use app. Facial recognition is a great addition!
Easy to Use
Great app. Easy to use.
Can’t even log in
The app isn’t even letting me log in with the exact same username and password I use on the computer. Downloading it was worthless
Terrible App!
I have a mortgage thru Colonial and I cannot use the app to access my account. I still have to use the website. It’s 2020! Get with it Colonial.
Great bank because of the people who work for is
The app is adequate, not stellar but the staff is available to help!
Can’t get past login
Put in correct info, tells you you’re wrong! Contact customer service, how about you make your app work?
Doesn’t work
The app doesn’t save my username and it doesn’t recognize my password. So I can’t log in.
Login
This app is terrible. We need one touch finger login or a way to view password we have to enter EVERY time which is ridiculous! With keyboards touch screen I get locked out every few days becAsue I can see what password I entered to know if I have a typo 😡 get with the program if other banks
Poor App
The previous version allowed user to log in utilizing their website. This version no longer allows for that. I'm not a Colonial Savings member. I just have a home loan. Thus I can't log in. If it was possible to not give any stars, I would.
Not for mortgage info
I have a mortgage loan that is processed by colonies bank. This information is not accessible via this app.
Doesn't work
Login won't work and help does not work. Easier to just login online.
Finally!
We finally have an app at
Colonial! You have to log in and go to mobile banking from your account and set up and activation, doest give instructions but playing with it that's what i figures out
Colonial! You have to log in and go to mobile banking from your account and set up and activation, doest give instructions but playing with it that's what i figures out
