Please Fix
Can you please fix the app so it actually saves the scans… scans are there but all color and data (except notes) are gone. Would be great if I could actually save all the info instead of immediately taking screenshots and organizing / tracking them outside the app. Thank you.
Paint Colours
The device and App work well but when I scan a wall painted with Dulux Natural Calico it comes up a Dulux colour ‘Jodhpurs’ and nowhere in the list of many colours does it say Natural Calico 🙄 the actual colour the wall is painted. Jodhpurs is an Australian Dulux colour
Disappointingly Inaccurate
I just painted a job that has 4 different Ben Moore colors and decided my first test of accuracy would be on this project. . Only 1 out of 5 did it have the correct color at the top of the list. The second color was in the suggestions but further down. The other 3 did not even show up. Two of them that did not even show up are the very popular colors White Dove and Silver half dollar. The other one was Ballet White. Sometimes it showed and other times it didn’t.
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Does Not Work
Could not connect device after numerous attempts. Support avenue does not work from app. Junk
Compare colour is not good enough
What’s the point in a feature where you can’t use it properly?
you go scan lots of colours, save them into your library then when you want to scan and find that colour from your library THATS NOT AN OPTION
you can click on that colour and add to the compare, but if I already know what’s the colour why would I compare again?! if the library is built it need to search trough that not single colours
you go scan lots of colours, save them into your library then when you want to scan and find that colour from your library THATS NOT AN OPTION
you can click on that colour and add to the compare, but if I already know what’s the colour why would I compare again?! if the library is built it need to search trough that not single colours
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Missing Paint finish in saved colors
The app does not save paint finish in the saved colors folder
New update broke the app
New updates don’t allow for loading catalog colors into the compare application, and searching for similar colors to color scanned or searched for now gives 0 results. Worked perfectly fine before the recent updates. Please fix these bugs.
Go away
Leave me alone
Selling used product with micro usb cables!
This thing is junk. I purchased new and they sold me used. It charges with a micro usb cable like it’s 2004. Is complete outdated junk that doesn’t work and shouldn’t be on the market anymore.
App was working great until recent update
Prior to installing a new update this week this app was great, functional, and did everything I needed to. Now when I’m scanning a color, the force closes the app and it’s useless.
Great product
Just started today and got a perfect match.now to see if my wife can pick the difference
New software broke my muse
I was happy with my color muse but hadn’t used it in a few months so my iPhone archived the app. When I went to use it, it downloaded an update I guess and it won’t connect.
Easier compare would be nice
I bought the Pantone subscriotion. My usage will be in printing, where colors are specified by pantone number. It woukd be great if i could simply type in the target pantone number, do a scan, and get a delta E. Having to scan a color fan doubles the work and makes it necessary to carry a fan around with me. Perhaps this feature is present, but i could not find it.
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Numbers do not change when I’m advanced mode.
As of newest update. The numbers do not change in comparison mode under advanced mode. If another color is selected the numbers won’t change until you go back to basic and then back to advanced. Everything saved in comparison is wrong due to this issue.
The app won’t let me log in
I only use this app 3-4 times a year and I have never had a problem before but I just tried to log in and it won’t let me. When I click the “continue without logging in” option a different error message comes up.
App crashes when I click on coordinating color
I love this app besides the crash I experience after I scan a color, then click coordinating colors, select a color scheme, and then try to click the suggested color.
App works great...but
There is only the option to compare colors that you have scanned with your color muse device. I have scanned one color and am trying to match it in another brand. I don’t have the option to do that. Please consider modifying the compare color option to include non-scanned colors in the color comparison field.
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Now requires account to function
So much functionality removed to force us to have an account.
Absurd.
New version of app is terrible. Way too many steps to get going.
1st step: Select create account or login.
2nd step: use your email and password to sign in and click submit.
3rd step: select your region (North America)
4th step: select package (paint and coatings)
5th step: shows you a tutorial that you have to skip
6th step: click on “connect device”
7th step: click on your listed device
8th step: click on “calibrate device”
Only then, can you start scanning. This is absurd. Preposterous. What other app do you use that requires this many steps to get going? What app requires your entire email and password every. single. time??
1st step: Select create account or login.
2nd step: use your email and password to sign in and click submit.
3rd step: select your region (North America)
4th step: select package (paint and coatings)
5th step: shows you a tutorial that you have to skip
6th step: click on “connect device”
7th step: click on your listed device
8th step: click on “calibrate device”
Only then, can you start scanning. This is absurd. Preposterous. What other app do you use that requires this many steps to get going? What app requires your entire email and password every. single. time??
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Very handy, but
The ability to save the scanned color instead of just the paint matches would be very useful.
