Time to find a new bank
Columbia’s systems are so broken. I try to login and, after entering my login and pw my only option to get a secure login code is for the automated system to call me but it is unable to “heat” me hitting 1 so I can’t get into my damned account. There is no way to move money - no transfer, no Zelle so I have to write myself a check just to access my own money. I’m over this!
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Uggg
I want to use this bank but everything is hard! Checks. The branch. Everything.
Poorly designed
Columbia on-line banking app is poorly done- it has poor logic, and even poorer instructions. The "help' is no help. Beyond the most basic questions, you will need to go to the branch to get your questions answered. This is what can happen when the very computer literate design an app without due consideration given to the majority of their customers. It is not intuitive for users, when compared to on-line apps of major banks.
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Never works
Each and every time I go to log in I have to change my password. And the deposit feature NEVER works. Worst app.
Owner
Good



