Terrible app
This is the second Glassboxx reader I’ve use that is virtually unusable. The first is the Princeton University Press app. Also terrible app.
Response from developer
We will be happy to help you with any queries. We have dedicated teams; for questions relating to the Columbia app please email cuphelp@glassboxx.com, and for queries about the Princeton app please contact puphelp@glassboxx.com. Please include your order numbers and device details.
Trash App
If there was less than one star…I bought a pdf but it can’t be read on my desktop browser because Columbia is apparently stuck in 1997. The code won’t send to my phone to read it through the app so I’m stuck with a pdf I paid $40 for and can’t read on my phone, tablet, or desktop. Absolute theft.
Response from developer
Please reach out to our Customer Service team at cuphelp@glassboxx.com and they will be happy to help you access your eBook. We apologise for any inconvenience this may have caused.
Crashes - entirely useless.
All digital purchases through Columbia University Press can only be opened and read on their App. But the App crashes on both the iPhone and the iPad. Dreadful.
Response from developer
We are very sorry you have experienced this issue! Please reach out to our customer service team at cuphelp@glassboxx.com and they can assist you with this.
