CommHQ User Reviews

Customer Experience

Positive experience63.3% of reviews
Neutral6.7% of reviews
Negative experience30.0% of reviews

~ Based on 30 written reviews from the US App Store.

Is CommHQ Safe?

CommHQ has mixed safety signals based on user ratings. AppsHunter Safety Score for CommHQ is 60/100.

This assessment is based on 43 user ratings, with an App Store average of 2.8/5.

Safety Analysis

41.9% of ratings point to a safe experience
4.7% of ratings suggest some concerns
53.5% of ratings point to a risky experience

~ Based on 43 App Store ratings for CommHQ.

Is CommHQ Legit?

CommHQ appears to be a legitimate app. AppsHunter Legitimacy Score for CommHQ is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Crashes

The app crashes whenever I try to add a recipient to messages.

Been having this issue more than a year.

Smart comm

I find it very useful to keep the community notified with all platforms with a single click.

Glitchy

Usually reliable, but lately when trying to send a text message, it glitches from 140 to 50 characters while typing it out. Cant send much of a message with 50 characters. Very frustrating.

Never works

The messages never load and it never works.

Minimal features

Can’t attach a pdf or doc to messages

No longer working

For the past few days, when I start a text message and go to add recipients, the app closes. No way to send a message. I tried deleting and downloading the app again- same problem. No way to contact tech support.

Missing Functions

I used Remind for the past 2 years, which I LOVED. Now that my district switched to Blackboard Communicate I really miss some of the functions from Remind. 1) There is no hyperlink function in Communicate to link a webpage even in an email message! And 2) There is no Attach function in the SMS text to send a picture with a message. If Blackboard added these functions I’d give them 5 stars for linking to PowerSchool!!
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Closes constantly

The app constantly closes after I’ve set my names to send. I’ve only successfully sent 2 out of the last 15 messages.

Loved it. Now not so much.

We recently lost the ability to view student schedules via the app. This was a great feature.

Response from developer

Oh no, that's not what we want to hear! We're striving to improve our apps with every release we make, and we would like to know more with what's going on with your inability to view student schedules. Please contact us directly at BBCommsSupport@blackboard.com so we can assist you further. Thank you for choosing Blackboard!

So far so good

Easy to use and linked to the website product

Awesome

Quick and easy!

Deleting message

I wish I could delete a message.

?

What do I do with this information on this app it's useless

Needs more

Give me more functionality

Great App

Very helpful for communications!

CIO

Great app; with good content. Very user friendly!!

Assistant Principal BCPSS

My life just got so much easier!

A Must Have App For School Administrators!

This app is a must. Being split between two schools, communication is the key! The app is definitely for the mobile administrator.

ParentLink app Coast USD

AWESOME

Great app!

Tools in this app very useful to schools.