Makes banking a breeze
Love the app. I can monitor, freeze, or set up each of my accounts and cards with ease. Has information handy for transferring and check deposits too!
How is this bank still in business..
Seriously.. everything about banking with these idiots is inconvenient, inaccurate, and INFURIATING. The app NEVER shows the accurate and current amount of money in your account, you have to go through and check it all yourself. The charges show as pending FOREVER. Or just long enough to overdraft your account because you’d think “why wouldn’t the amount be current” because it’s community banks of Colorado. That’s why.
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Saved my bacon
I was successfully able to transfer money from my Vectra Bank account to Community banks, thereby saving me 100 miles and two or three hours round trip. Thanks CBOC
Signing in
I’ve been having to sign in every time I want to see bank account after putting on fingers print id on
Great customer service!!
Small town bank with great customer service and all the options you need to do your business and banking!!
Signing in
Keeps making me have to sign in instead of Face ID and it’s really getting annoying
New app needs work
Login credentials are never saved so you have to type in username and password every time you want to open the app and Face ID is always checked off even though I have turned it on every time I log in. Mobile check depositing is inconsistent checks constantly won’t scan.
CMB review
Passwords are stupidly long. Not seeing any facial recognition. All in all, not near as easy to use as before.
Bill pay issues
I’ve had problems for the last 4 months using bill pay. I’ve reached out numerous times to the support team with phone calls and emails but it’s still not fixed.
Face recognition
Need to allow facial recognition to log on. I have clicked on the facial recognition button but it doesn’t work.
Can't deposit check, app crashes
Like others have said, the iOS version crashes when i take the first picture of my check. Poorly tested.... Hope it is fixed soon.
Problem with bill pay
With the updated version of the app, I’m no longer able to use the bill pay with my business account. I have made numerous calls and sent emails asking for assistance, but there is very poor follow through. It’s been over two months and it is still not working.
Review
Asks me for username and password every time I try to login even though I enable the faceID every single time I log in. Also, setting the alerts is not user friendly. I used to be able to get a text with my balance daily. I have not been able to figure out how to set the alerts I had in the old app. This app is helping sway my decision to move banks, considering I have been unhappy with this bank for some time now - switching to this awful app is going to make the decision to move easier.
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Images are way too small
The new app is great except for the fact when viewing the images of checks the image is far too small on the mobile app and online on a computer.
Manual Capture feature needs work
When trying to deposit checks, app automatically defaults to auto capture feature. This is terrible and frustrating, as auto detect feature does not work properly. Should allow manual capture every time. Manual capture of check image should be default, app does not work properly.
Auto Capture
Not a big fan of the upgrades made to the banking app just yet… seems there are a few things to work out, specifically the auto capture feature when depositing a physical check. It flashes all kinds of alerts about needing precise conditions to capture the image and does not seem to recognize whether it is the front or back of the check… it’s meant to, you can see where it tries to find the check number in capture and the account information, but it sends errors even when one has the proper side displayed. Anyway, I waited it out until it allowed me to manually submit the check but it would’ve been nice to have started with that option. Just a bit of a pain, something to improve upon, not the end of the world.
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Easy to use !!
I’m not tech savvy but the online banking you guys have is great and best of all …easy ! So glad I bank with your institution .. thank you!!
New app
The new app is so easy to navigate & it makes banking on line top notch. I have been with this bank since 2004 & I have lived in 2 different states yet I keep my banking here. Thank you.
Downgrade
The older app was easier to navigate. Colors made more sense. Titles/descriptions of account activity were simpler on the older app. This newer app is not worth my time. Seriously considering changing my bank at this point with all of the issues aside and including the new app.
Check deposit :(
I keep trying to deposit a check and when I take a picture of the check the app closes out
