Community Choice Credit Union User Reviews

Customer Experience

Positive experience57.6% of reviews
Neutral4.7% of reviews
Negative experience37.6% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is Community Choice Credit Union Safe?

Community Choice Credit Union appears safe based on user ratings. AppsHunter Safety Score for Community Choice Credit Union is 96/100.

This assessment is based on 5,889 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 5,889 App Store ratings for Community Choice Credit Union.

Is Community Choice Credit Union Legit?

Community Choice Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Community Choice Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Eh…

Pretty glitchy. Accounts are inaccessible about half the time. Bill pay takes multiple rounds of relaunch, retry, close and restart, relaunch to finally get to bill pay portal. Same for transfers or getting to credit card.

Posting

Takes for ever for items to be posted in my checking account, even after the company sends a confirmation of payment! Why??

The Best CU you’ll find. That’s why we’ve been with them for over 30 years.

Thank you Drew B. for your service

Community choice

It’s a nice and easy app just need to fix a few things but it’s a nice app.

Good bank

The people at this bank are great. It’s almost strange to go to a bank and have the people be this polite and helpful. Service is truly phenomenal. Good job people.

Extremely Annoying Dashboard

This is extremely annoying!! I’m trying to see the dashboard and keep getting this message “Error loading snapshot
Please try again in a few moments
Retry “ please let us know if the site is going be down. Also frustrating I can’t post a picture of the error

Gma Hunny

Been a member since 1989. Children and grandchildren are also members. Best CU experience!

Awesome

Awesome

Notification for deposits please?

Many people like to know when their direct deposit posts to the bank but this is not an option in notifications. The app is ok but I would like my credit cards on my dashboard, not hidden under accounts, and the deposit notification option. Thank you.

Was good, no longer so

Not sure what they did but now it’s impossible to do a mobile deposit for a check. Image edges never match up, according to their message. Always used to work fine. Fix this.

Love you guys

Let’s make sure none of my money is robbed by scammers. I’m a loyal customer because together we can stop all the scamming

Good

Good

Impossible to use

Why is it impossible to link other banks and send money to and from other banks?

I have a loan and cant link another bank to pay for it on this app????? whats the point.

Its 2024

Personal information

Why am I unable to view my OWN personal information in the App? Not showing account and routing numbers in the App is so frustrating.

Survey

Good service

Update Ruined

The app worked completely fine before they had decided to change the entire interface. Now it’s a gamble everytime I open the app if it’s going to work today or not

Protect my information

You guys are awesome about protecting my information and my money. Thank you so much.

Good app good bank

Long time customer and king time app user. I have never had issues. It makes everything very easy

Remember me doesn’t work

Overall good app, but despite having “remember me” turned on, it logs me out daily.

My credit union

I love the online banking app and they always give. Great customer service when you go in personally!