Computershare Investor Center Reviews: Is It Legit?

Customer Experience

Positive experience30.0% of reviews
Neutral5.5% of reviews
Negative experience64.5% of reviews

~ Based on 110 written reviews from the US App Store.

What users say about Computershare Investor Center

Is Computershare Investor Center Safe?

Computershare Investor Center appears safe based on user ratings. AppsHunter Safety Score for Computershare Investor Center is 91/100.

This assessment is based on 2,030 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
2.1% of ratings suggest some concerns
8.5% of ratings point to a risky experience

~ Based on 2,016 App Store ratings for Computershare Investor Center.

Is Computershare Investor Center Legit?

Computershare Investor Center appears to be a legitimate app. AppsHunter Legitimacy Score for Computershare Investor Center is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wow

Easy to use.

Unusable

Sign in. We will send you a code. Log out to get your code. Sign in. We will send you a code. (And repeat)
I have tried this app two different times. I can’t get anywhere past sign in.

Worst app ever

Will not let log in even though all my details submitted are correct snd work fine on the web login

Send dividend direct deposit

Still haven’t been able to find the section to do this so gave up

GME

Invest. HODL. GME.

Mediocre App with numerous glitches

The App asks every time I login ((which is daily and currently over 3 months!), whether I want to enable Face ID. Then……it asks again and again and again and never gets Face ID enabled.
Stocks I haven’t owned since 2007 populate into the initial accounts displayed, and repeatedly calls to Computershare end with “we can’t figure it out but you should be able to delete the account. If your own staff does not know how to do this after 15 minutes of trying how can your customers?
It’s a basic App with a few features and is mediocre at best.
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Ripoff

Sold shares to avoid dealing with this company

GME

GameStop is why this app is good

Shame it’s not a proper app

Each function I try to use this app tells me to visit the compushare website. I only installed the app to update my tax status which was not working on the website. Seems to not function at weekends. Not happy.

Could be better

It would be better if they’d let you purchase new companies in the app.

Unable to login after updating

Asked for phone number for verification code but never received the code by text message. Now got stuck and no one can help me to login.

Can’t withdraw

This app sucks! I had a small amount of stock with a lockup period. Now that the lockup restricting expired 4 days ago, this stupid app shows me with a zero balance and will not allow me to sell or transfer my shares. AVOID!

Super high fees $450+ to sell, terrible trading

I sold shares this morning at market open. It’s now 9pm and some shares still don’t show the share price and are in “pending” but sold status. WTH is that? And it keeps saying I don’t have a bank account on one screen, the it appears on another. Also the app doesn’t always work for selling. It’s a known problem but they just let it stay that way. Even ChatGPT said people complain about it but end up using the website. Haha. They just don’t care.
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Had to do it!

Either sell these shares or go without food and gas! Is this really the USA.

No customer service

The company I work for used to use Computershare to handle our employee stock purchase plan. When they changed to a different brokerage company, mine stayed at Computershare due to it being a joint tenant account. Computershare removed my access to my account on their website without any notification. Email and password recovery did nothing. The joint company stock app was turned off. The chatbot said I needed to sign in. The computer phone bot hung up on me when I told it what company I worked for. Finally got someone on the line to tell me I needed to create a new account. HORRIBLE CUSTOMER SERVICE
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App Use

This app is easy to use when reviewing info and selling stocks

Outstanding Service

Outstanding Performance

Useless

Another definition for useless. I don’t understand why share trading related platforms are this bad in Australia. These guys should see some other countries and learn how to make websites and apps. Rather than wasting time on these useless platforms, better do trading in other countries.

Id verification fail

It wouldn’t let me attempt to retake the photo of my id so it failed my login immediately. Such a joke

Awful

No help at all