Concord Group Mobile User Reviews

Customer Experience

Positive experience0.0% of reviews
Neutral0.0% of reviews
Negative experience100.0% of reviews

~ Based on 15 written reviews from the US App Store.

Is Concord Group Mobile Safe?

Not enough ratings yet to assess Concord Group Mobile.

Is Concord Group Mobile Legit?

Concord Group Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Concord Group Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This does not Work

This app is pointless it doesn’t work 2 years now trying to pay bill I think it only worked twice

Horrible app

You would think at this time they could make an App that works , nope, not these guys -

The actual worst

This app is the actual worst you cannot login nor can you access the website to try and do anything

App never works

Got App for warning when payment is due! Never sends email and App is always down! You can do a lot better - put an effort in!

Useless

This app much like their website is pretty much useless. It’s 2025, this is unacceptable.

Not working

App doesn’t allow you to log in anymore it’s been going on for about a month now can’t log in through computer either

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

The app won’t let me log in

Not even changing password works

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

App stinks!

Was allowed to log in first time to pay bill. Now the only button on sign in page that works is the “ Leave Feedback”

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

Awful Customer Service, even worse app/website

App and website have not worked for weeks on end. Funny- the pay now button certainly works!!!

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

App is broken

Can’t pay my bill, it’s due soon. Please fix, can’t pay online or app

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

Not working

App doesn’t allow you to log in anymore it’s been going on for about a month now can’t log in through computer either

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

App isn’t working

All of a sudden it’s not working. I had to go to my agent’s office to the pay bill where they had trouble also. No explanation or information on when it’ll be fixed.

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

Login

The app is not allowing me to log in.. Please fix ASAP!!

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

This app doesn’t work. Their website does not work.

I try to get on their app. I try to get on their website it both of them does not work at all. I called them up. They ignore my calls. I got the phone hanged up on me. I cannot deal with this insurance company anymore. They don’t know how to treat customers.

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

Was 5 Stars, Now 1

App typically works fine, however for last month it hasn’t allowed me to login at all to pay my bill resulting in me having to track down my policy number and paying online as a guest. Please fix this issue ASAP!

Response from developer

We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.