Bring back the actual app for iPhone
This app is virtually unusable now for iPhone. It was annoying at first but I dealt with the extra step. But now it’s useless. My device is recognized and I see the name and everything, but it never connects. Says to check the serial number again. I give up. Getting a different brand. Totally ruined my pax experience and I loved my little vape :(
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Rarely works
I hate this app if I’m being honest. Pax used to have their own, real app that worked so smoothly but with this one, I can hardly ever get my pen to connect. I thought maybe it was the pen itself so I bought a new one. Nope. When it does finally connect, I have trouble finding the pod I have, or getting it to select the pod and then I’ll randomly disconnect me. It’s frustrating and makes me sad. I want the old app back! :(
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No longer works
App use to work but as you can see by the other recent reviews it no longer works with pax items
Pax era pro is sad
Bought my new pax era pro yesterday and Followed all the instructions given to connect it. Been shaking my pax pen for a whole 10 minutes.. literally and still no blue flashing light. If you’re a buyer don’t look forward to the advertised connecting to phone via Bluetooth.
Would be nice if it worked consistently
Hit or miss when it comes to this app. Great when it works but it’s been a long while since it’s worked like it’s supposed to. Very frustrating
WHY
Who asked for this? This new app is trash and the old one was so much better. This is not user friendly or intuitive at all. I don’t even want to mess with the temp of my pen because I don’t want to deal with this app.
As good as it can be
Absolutely shameful that apple removed the old app from the store. The old app was wonderful and well made. Given the ban by apple, this app works fine but the necessary connectivity is irksome. Feels like there’s fewer features in the new web app.
Still, props to evading Apple in a way they can’t stop.
Still, props to evading Apple in a way they can’t stop.
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Not very functional
The format might look pretty but it’s a pain to navigate this app- which is in itself basically a shortcut to a buggy webpage…
This app isn’t user friendly at all
App barely works. All of a sudden I can’t connect and do anything. Awesome product but this app makes something that should be EASY… difficult and frustrating
Does Not work with iPhones!!!
I tried multiple times to connect my Pax Era Pro to my iPhone and it won’t work. There is no data on how to address the issue on their website.
Completely Awful
Definitely one of the worst apps on the AppStore. Worst UI design ever, complete fail, maybe it should win an award for least effort and worst design of century. Almost useless, but after reading the comments and realizing next hidden steps to begin to use (typing in pax url) it partially works but doesn’t remember device and has limited features. Total waste of time, don’t bother!
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I got my replacement Pax and the app doesn't function with it
So I got a new Pax 3 under warranty after my old one stopped working. I tried to connect my new Pax after removing my old one from the app. I succeeded in connecting the device, but as soon as the temperature screen loads, in roughly 1 second the app screen goes white and the only recourse I have is to swipe down on the white screen to reload the page and reconnect my device. I tried closing the app, reopening, and reconnecting 5 times before adding restarting my phone and clearing the history on the app settings. These extra steps achieved nothing to correct the issue. I deleted the app and reinstalled and reconnected my device again and still experienced the white screen a second after the temperature adjustment screen would flash.
All I'm trying to do is custom set my temperature to go I had it on my old device. I didn't expect the app to just not respond. I've done everything I could find to do online to fix the issue but it persists. Overall a pretty disappointing experience.
All I'm trying to do is custom set my temperature to go I had it on my old device. I didn't expect the app to just not respond. I've done everything I could find to do online to fix the issue but it persists. Overall a pretty disappointing experience.
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The old app was so much better.
You download this web browser thing and there’s no instructions on what to do, it makes you think it app is broken immediately after opening it. Once you realize you supposed to type pax dot com into the browser then it allows you to connect your device. What’s the point of making us connect to the website, why not make it a bit more user friendly and take that step out of the process.
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No Thank You
Idk why KatMc2 is raging so hard on the 1st review? It was just an honest opinion.
The previous app doesn’t cause for extensive research on how to use it. All you had to do was open, connect and control your device. Whats the point of downloading an app where you have to use a web browser to access the features? I might as well just use Safari.
The previous app doesn’t cause for extensive research on how to use it. All you had to do was open, connect and control your device. Whats the point of downloading an app where you have to use a web browser to access the features? I might as well just use Safari.
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Works ok, when it stays connected
So, I found that if you move the Pax, as the graphic moves, on the webpage, it will never sync up.. Shaking it up and down, vs left to right, and the app worked great, it does disconnect a lot.
Unable to use Era Pro
I am able to add an Era Pro but am unable to control. Also unable to add device to an account, error is prompted and device never is added. This app needs way more QC before any further update comes out.
Dev team, please fix. Resetting the Era Pro does nothing. Certain Pax products are advertised as having connectability to this app but as of right now that is false.
Dev team, please fix. Resetting the Era Pro does nothing. Certain Pax products are advertised as having connectability to this app but as of right now that is false.
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Someone needs to update this
It gets one star for the fact that when you get your pax battery on there it shows the pods and lets you control it. The bad part is you have to do it every time so you can never track your pax. Please fix this. I have the pax era pro and would like to be able to find it if it goes missing
Fail
More of a review for pax then the app but why are you selling pax era pros without making it clear that it will not work on iPhones. The tracker is the best feature. I feel like I spent an extra $40 and just majorly downgraded. What a disappointment.
Works great w/3 & 12pro max
I use the 3 and love being able to connect on mobile and desktop thnx
Pretty worthless
It’s a headache to set up and pair to the device and it keeps disconnecting in a minute or two. Allows for finer temperature control, theoretically, but hard to tell if it’s actually doing anything. Don’t waste your time, with this app or honestly with pax vaporizers at all. Overpriced junk.
