Connect User Reviews

Top reviews

Connect is great

Let’s me get help on my own time, as opposed to be stuck on the phone on hold.

Christian W Slack

A seamless and better way for businesses to connect remotely with their hardware, software, and service providers, through chat and video. If your issue cannot be resolved remotely, Boomtown can send a local technician to get you back up and running.

Fantastic app!

Love this! Easy to use and always a fast response.

Great App!

Easy to use, straightforward, dedicated technicians!

Awesome User Flow

Once you sign up for Boomtown your problems disappear. They understand the model and have built the perfect solution for any and all service industry blunders. Internet goes out, POS goes down, or electricity cable goes out all I have to do is tap a button and it gets fixed.

Router issues

My internet connection was down and so I contacted Boomtown using the app on my iPhone, and within seconds I was in a video chat with an expert who ran me through troubleshooting and fixing the problem. Great service with friendly, professional representatives!

Manager

Love this app!!

Biz Owner

Put this app on my Point of Sale iPad (shopkeep). Life saver when I need help.

Ayos

Awesome app. Very responsive support team.

Very helpful and friendly staff!

A technician was able to help me quickly. Very creative technology, didn't expect that quick of a response!

BoomTown is my life line

BoomTown Tech Support has allowed me to schedule, manage, coordinate, and install all of my point of sale systems across multiple locations. As soon as I opened BoomTown for help, James a friendly technician was on the phone helping me. Not only did he answer all of my questions, he helped me plan ahead for future needs. My business would not be where it is today without the help of BoomTown Tech Support!
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Innovation done right!

Simple UI and streamlined process. Great job!

Great solution for local businesses

Exceptional team and great advocate for IT problems/Tech Support. Available 24/7 and staff is extremely friendly.

Best tech support experience I have seen!

Couldn't be easier: swipe, tap, and you're in a live video chat with a technician.

Business Owner

A simple and affordable way for any retailer or restaurant to get remote and local on-site tech support from trained technicians. No more bothering a brother-in-law for help!

Uber meets GeekSqaud for businesses

Saved me from paying for onsite and fixed my network remotely. Didn't know this type of service existed, but they're definitely handling my IT moving forward.

Innovative app!

Provides on demand tech support for local businesses by connecting you remotely, or in-person, with a technician. Filling a big need in the market!

Support

Easy to use and access OnDemand support features.