Connect Staff

Connect Staff

by Monscierge

8 ratings
1 review
Free

Details

  • Released
  • Updated
  • December 10, 2012
  • January 5, 2024

Features

Connect Staff screenshot #1 for iPhone
Connect Staff screenshot #2 for iPhone
Connect Staff screenshot #3 for iPhone
Connect Staff screenshot #4 for iPhone
Connect Staff screenshot #5 for iPhone
iphone
ipad
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About

Facilitate seamless guest and staff communication with real-time request management. Improve guest satisfaction through customizable workflows and automated task assignments. Monitor staff efficiency and guest interactions via a centralized dashboard.

Real-time two-way communication
Customizable workflows and user roles
Automated and manual task assignment
Guest request management
Staff efficiency analytics
SMS guest communication
Centralized permission-based CMS
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What's New in Connect Staff

6.1

January 5, 2024

- minor bug fixes

User reviews

A mess

I have to use this app for work and it is a constant headache. I work maintenance for a hotel and this app will occasionally stop sending notifications and it doesn’t work on some of my coworkers phones at all. Worst of all it kicks you out around 8-10 times a day and doesn’t remember your username and mine is long so you have to type the whole thing out over and over every day. I’ve given up and just gotten all my coworkers numbers because texting and calling is faster than communicating with this good for nothing app.
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Response from developer

We apologize for any challenges you’ve faced. We’ve updated the app to address several issues and have more updates and new functionality on the way. If you have specific feedback or questions we’d love to hear from you directly. You can email us anytime at mobilefeedback@monscierge.com.

Developer apps

FAQ

What is Connect Staff?

Connect Staff is a mobile application designed for staff at locations using the Monscierge Connect platform. It facilitates real-time communication between guests and staff, allowing for efficient management of requests and tasks.

Is Connect Staff available on all devices?

Connect Staff is available for iPhone, iPad, and iPod devices, offering flexibility for staff to manage tasks and communicate on the go.

How often is Connect Staff updated?

The latest version of Connect Staff is 6.1, and it was last updated on January 5, 2024. This indicates regular updates to improve functionality and address any issues.

What is the age rating for Connect Staff?

Connect Staff has an age rating of 4+, making it suitable for use by staff of various ages within a professional environment.

Does Connect Staff have ads?

No, Connect Staff does not contain advertisements, providing an uninterrupted user experience for staff managing guest communications and tasks.

What is the user rating for Connect Staff?

Connect Staff has an average rating of 3.5 stars based on 8 user ratings. This provides insight into general user satisfaction with the application.

Can Connect Staff be used offline?

The description does not explicitly state offline functionality. However, real-time communication features suggest an active internet connection is likely required for full operation.

How are requests assigned in Connect Staff?

Request assignments are set up within Connect CMS and can be segmented to match workflows. Tasks can be assigned manually or automatically re-assigned based on staff availability, time-of-day, request type, or fulfillment ETA.