Free

Details

  • Released
  • Updated
  • July 19, 2020
  • July 20, 2026

Features

Consult+ screenshot #1 for iPhone
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About

Access licensed healthcare professionals for non-urgent medical concerns. Connect via chat, audio, or video for consultations and prescription renewals. Available to Canada Life plan members and their dependents.

Virtual consultations with doctors and nurses
Chat, audio, and video call options
Prescription renewals
Access for plan members and dependents
Integration with Apple HealthKit/CareKit
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What's New in Consult+

5.143.31

July 20, 2026

This update enhances stability and performance, ensuring a smoother experience as you access the care and support you need. Make sure to update your application to enjoy a more seamless experience.

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User reviews

The app is great the Women on the other hand…

I have a bad sinus infection which was clear. She was rude on the phone call and refused to give me antibiotics. There should be a way to rate the doctors as she was very rude! Wouldn’t take me seriously and kept asking about a cough even though I booked for sinus infection.

Response from developer

Hi, thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide respectful, compassionate care, and we understand how disappointing this must have been. Please contact canada-life-support@dialogue.co so our team can review your experience and see how we can help.

Wonderful service

Have been using this service for years and have Always had very good experiences with physicians and service.

Response from developer

Hi! Thank you for your continued trust over the years. We’re so glad to hear that your experiences with our care team and service have consistently been positive—it truly means a lot to us. We hope to continue to be able to support you in the years to come.

Professionnel et utile

Service exceptionnel! Très gentille, à l’écoute et elle a rapidement bien compris ma situation. Elle m’a fourni des recommandations claires et rassurantes. Une très belle expérience, merci!

Response from developer

Bonjour! Merci beaucoup pour votre message. Nous sommes ravis d’apprendre que vous vous êtes senti(e) bien accompagné(e) et compris(e), et que les conseils reçus vous ont été utiles. C’est un plaisir de savoir que votre expérience a été aussi positive.

Rushed

Arrived late and rushed

Response from developer

Hello, thank you for this feedback. I am very sorry that the appointment started late and you felt like it was rushed, this is not the level of service we wish to provide. It is important you feel heard during your consultations, and that you get the whole consultation time to go over everything with your practitioner. If you would like to schedule this consultation again, or if you have any other questions, please reach out to us at canada-life-support@dialogue.co. We'd be happy to ensure you get the care you need.

Video Chat Unreliable

I love the concept of this app but unfortunately the video calls almost never work. I typically have to reinstall the app prior to a call to get it to work properly. My most recent call didn’t work at all despite reinstalling 3x. I hope someone from tech support reads this and does something about it as you’re going to lose me and others as customers unless this gets fixed.
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Response from developer

Hello, We are so sorry to hear you encountered these issues with the video call feature. Please contact us at canada-life-support@dialogue.co, it will be our pleasure to help you resolve these issues as soon as possible.

Developer apps

FAQ

What is Consult+?

Consult+ is a virtual healthcare clinic designed for Canada Life members. It provides access to licensed doctors, nurse practitioners, and nurses for non-urgent medical issues and health concerns. You can connect with healthcare professionals through chat, audio, or video calls.

What kind of medical issues can I use Consult+ for?

Consult+ can be used for a variety of non-urgent issues including headaches, allergies, colds, minor eye issues, respiratory infections, mild gastric problems, sexual health, breastfeeding support, skin conditions, minor cuts, thyroid issues, and prescription renewals.

Who is eligible to use Consult+?

Consult+ is available to plan members covered by a Canada Life group benefits plan, as well as their dependents. It is provided by Dialogue.

How do I connect with a healthcare professional?

You can connect with licensed healthcare professionals through chat, audio, or video calls directly within the app. This allows for convenient consultations from home, work, or on the go.

Can I renew my prescriptions with Consult+?

Yes, Consult+ allows you to renew prescriptions from home, at the office, or on the go. This feature is available for eligible Canada Life plan members and their dependents.