Can’t get help for an eye irritation infection
Response from developer
Hello, and thank you for this feedback. We are very sorry that you were unable to access care. Please reach out to our team by email at luminovc.dialogue.co, we will be able to help make sure you are able to get an appointment. We will be able to answer any questions you might have as well. Thank you.
Telus Health is much better
Response from developer
Hi, thank you for taking the time to share your experience. We’re very sorry to hear that you had trouble booking your appointment, and accessing care. Our goal is to connect members with the most appropriate care based on their needs, and while this sometimes requires redirections to in-person resources, it should have been made clear why this was needed. Please contact us at sunlife-support@dialogue.co so our team can look into what happened and make sure your health needs are being met.
Very limited service
Response from developer
Hi, thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. The services available can vary depending on the coverage selected by an employer or plan sponsor. If you have any questions about your available services, please contact us at luminovc.dialogue.co and our team will be happy to review your coverage and assist you.
Virtual call with pascal
Response from developer
Thank you for the kind words! We'll be sure to pass along your feedback to Pascal — we're so glad they could help. We look forward to continuing to support you!
Love the app, except for one thing…
Response from developer
We're sorry for the inconvenience! Our app is only available on mobile devices. On your Mac, you can access our services by visiting website luminovc.dialogue.co. For further help, please do not hesitate to contact us at sunlife-support@dialogue.co — we're happy to assist!
