Consumers Credit Union User Reviews

What users say

Top reviews

Calidad

Buenos beneficios para los asociados

Super Easy to Use

Smooth

I love it

Easy to use

Getting better and better

I like some new changes on this bank

Easy to navigate

This app is very easy to navigate. I don’t think I’ve ever had a problem signing on or taking care of my banking needs

Very good

Excelent

Love

Te amo consumer credit union

CCU

Great app!

Zelle issues

Most of the time it connects no issues. I do feel like it’s hard to get to the Zelle. You have to click on so many different things to be able to Zelle.

The best

So far it’s been amazing

CCU Mobile is awesome

Love the update to the app. I would have given 5 stars if I could still use facial recognition. Other features work well and have no issues

Similar to other banks and credit unions

They changed some of the features. For some reason I can’t set auto transfers from my checking to my savings bi-monthly, which is how I get paid which I remember being able to do in the past. I’ve been trying to increase my savings and I heard that doing a small daily transfer is one of the easiest ways to stick to it. Well this app doesn’t let me do that either.
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Canceling scheduled payments

You can’t edit or cancel scheduled payments from the app. After I scheduled my final payoff, it left my scheduled auto payment intact, they’re scheduled for the same day and support is closed. I can’t edit either payment, so they’re probably going to miss Bill me and I’m gonna have to deal with a refund. It’s absolute nonsense that I can’t adjust a payment after it’s been scheduled without the help of a customer service support member on the phone. And even more ridiculous that there’s no unavailable for chat support or over the phone support after 5 PM on Friday. If you have a choice of banking with any other company, I would encourage you to do so.
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Charquito

123

Great credit union & app

Easy to set up account and to use their app. Staff has been super helpful when needed.

Review

I enjoy the ease of access with a thumb print entry shure beats the old way of putting your user name and password every time.

Great app!!

Love the convenience of the app, I’m glad you add the extra features, would like to see the amount of my rewards earned on my credit card too.

Grievance

Not very happy with the deductions coming out of my account for excessive withdrawals. I have literally gotten over a $100 taken from my account bc of my activity.

Also, I think it is ridiculous that this firm charges $30 for a stop payment on a debit card.

It would be easier for me to just switch banks than have to pay to have any stop payments initiated. And the biggest kicker is that I should not have to pay to begin with.
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Easy to use

All accounts on one page! Easy to navigate, find and complete transaction.

Great banking app

Very convenient functional banking app!