Trash
All is updated on my phone including my software & CNB app, but this CNB app won’t load so I can log-in to type my name & password. No problems w/ my Chase app or any other apps; just this CNB app refuses to load & is Trash. Needs fixed ASAP.
Can’t Answer Two-Factor Authentication Question
When I go to log in, it asks me one of my security questions for two factor authentication. I go to click on the answer box to type the answer and it just doesn’t do anything. No keyboard pops up. Tested this with the in-browser site and it did the same thing. It is not a problem with my phone screen, no other apps have any issues. Called about it and they couldn’t help me.
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Updates are bleh
So I had to erase and redownload the app because it wasn’t accepting checks for deposit. Now it won’t allow access with my fingerprint. Erg to say the least
Crap!!!
This is a really crappy website. Never works properly. Reflects the quality of the institution!!!
Horrible
Can’t even get registered. Enter data exactly as statement shoes and it states, data can’t be verified. Junk.
Stupid app
Forgot my password and it has asked me security questions that I know for a fact I never would used because I don’t know the answer to them. But it keeps asking them.
Never works
Used to work sometimes using Touch ID, but at least my password worked. Now it won’t let me log in at all and I am 100% positive my username and password are correct. Fix your app.
This app is awful
It just sits there and acts like it’s trying to load and never does.. people need access to their account and totals.. this is ridiculous.. thinking about switching banks..
Not recommended
Won’t load very frustrating. Should not have to keep deleting and reinstalling it to get it to work!!!
Slow
More than 80% of the time when I go to log in it loads and loads and loads and never takes me to the login screen. I end up having to use a browser to check my account anyways so why have the app
Stopped working
Been spinning for days without loading
App doesn’t load
This started about a month ago after a update I open the app and it just shows the consumer logo and a spinning loading wheel
Frustrated
I never had any problems with the app itself but when it updated to the newest version I lost my Apple iOS widget and quick balance. Those were important to me because I have multiple accounts and I check balances on a daily basis. Having to log in every time is just annoying to me.
Awful update!
The new update is horrible, since updating the app it’s now not supported by other apps to connect my bank account! Very frustrated by this.
Can’t login!!!
Ever since I updated the app like 5 minutes ago, I cannot login at all! I know for sure what my login is and now I am locked out of my account knowing for sure that I put the right login in!!! 😫
Great app
Easy to use fast and reliable if you bank here your lucky
Poor App Quality
This app freezes, does not let me in. Takes forever to load. Just really poor quality.
Mobile Deposit
The mobile deposit is quite frustrating to use. The front and back picture take so many tries to get them lined up that it is ridiculous. I have use mobile deposit before with a Credit Union and never had a single problem in over 2 years, but since I switched to your app I have a terrible time trying to deposit my checks.
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Perfect functionality
Great app for a local bank!
I absolutely love this app
So easy to use and updates account info so quickly!
