Contact Center App
Mobile CRM for Call Agents
0 ratings
Archived App (Last seen on 21 Jun 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
C-Zentrix Call Center App (CC App) is used by call center agent or field agent for making outbound and receiving inbound calls. It has all the functionalities of C-Zentrix Cloud Call Center (CCaaS) software. The agent can do preview and progressive dialing, set call back, call disposition, call conference and call transfer. 100% of the calls are recorded in CCaaS platform for quality monitoring. Agent activities are recorded to measure agent productivity. The agent calls are over WebRTC. It comes with built in CRM fields which can be filled up by the agent during the call.
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What's New in Contact Center App
1.3
March 28, 2026
Minor UI Enhancements
