ContactBase - For IT Sales

ContactBase - For IT Sales

Org chart & relationship maps

207 ratings
29 reviews

Archived App (Last seen on 18 Feb 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 25, 2018
  • January 19, 2025

Features

ContactBase - For IT Sales screenshot #1 for iPhone
ContactBase - For IT Sales screenshot #2 for iPhone
ContactBase - For IT Sales screenshot #3 for iPhone
ContactBase - For IT Sales screenshot #4 for iPhone
ContactBase - For IT Sales screenshot #5 for iPhone
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About

Map complex organizational relationships and understand decision-making units for IT sales. Leverage sales frameworks and analytics to improve forecasting, identify key stakeholders, and close deals faster.

Relationship mapping
Org chart creation
MEDDPICC framework integration
Sales forecasting analytics
Contact syncing across devices
Decision-making unit analysis
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What's New in ContactBase

3.3

January 19, 2025

- MEDDPICC definitions for roles - Clari forecasting categories for Analytics

Subscription plans

Cloud Subscription

Cloud Subscription

$27.991 Year
How to cancel ContactBase subscription ⁉️

User reviews

All in one place

Yes

Worst app

I tried to login to the app and it would not notice the email address and password. I lost all of my clients contact.

BE VERY CAREFUL

After saving data for around 18 months using this app which I mistakenly thought was safe to do I found to my horror one morning when I went to open the app that all the data has gone.The customer service is diabolical and the most unhelpful of any service I have encountered in the past. I have been told that the reason for this is because I logged out of the app (I definitely didn’t) which results in losing all the data unless you pay £24.99. Don’t rely on this app if you value your data because you will be disappointed and ignored when you protest
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Better than many, still needs work

Maybe I have high expectations but I was hoping there wouldn’t be so many clicks to group contacts into the same company. Also, it breaks down when the company is very, very large (like Google) and has many, many departments. You can’t seem to next departments within departments, they are only one layer deep.

I was also hoping to use it for family mapping but one person can only “report to” one other person, not two people (like two parents). This would also not work for matrixes organizations that have multiple bosses based on different functions.

Finally, there is no place to put unique URLs (that’s weird, people are getting more of their own websites these days) and no place to put a photo of their business card (except as the contact’s photo).

So…three stars as a comprehensive relationship mapping tool.
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App crashes

This app crashes when I try to open a hierarchy chart! Please fix

Response from developer

Perhaps you could share some information with our support team so we could look into this bug for you.

FAQ

What does ContactBase do?

ContactBase is a relationship mapping app designed for IT sales professionals. It helps users decode complex organizational relationships, understand decision-making units, and improve sales forecasting by utilizing frameworks like MEDDPICC.

What are the key features of ContactBase?

Key features include relationship mapping to visualize organizational hierarchies, integration with the MEDDPICC sales qualification framework to identify key stakeholders, and powerful analytics for sales forecasting. It also allows for contact syncing across devices and the creation of shareable org charts.

How does ContactBase help with sales forecasting?

The app leverages powerful analytics and KPIs to measure engagement and advocacy levels across deals. This data-driven insight allows users to take informed actions and forecast with greater accuracy, aligning with common forecasting categories.

Can I use ContactBase on multiple devices?

Yes, ContactBase allows you to import and sync contacts across your work and personal devices. This creates a unified address book, improving searchability and helping you keep track of important contacts for future sales opportunities.

What is the cost of ContactBase?

The application is available for free with in-app purchases. This model allows users to access core functionalities without upfront cost, with options to enhance their experience through additional purchases.