CONTOUR DIABETES app (UK) User Reviews

CONTOUR DIABETES app (UK)
CONTOUR DIABETES app (UK)
Ascensia Diabetes Care US Inc.

Customer Experience

Positive experience55.7% of reviews
Neutral13.1% of reviews
Negative experience31.1% of reviews

~ Based on 61 written reviews from the US App Store.

Is CONTOUR DIABETES app (UK) Safe?

CONTOUR DIABETES app (UK) appears mostly safe based on user ratings. AppsHunter Safety Score for CONTOUR DIABETES app (UK) is 77/100.

This assessment is based on 334 user ratings, with an App Store average of 3.9/5.

Is CONTOUR DIABETES app (UK) Legit?

CONTOUR DIABETES app (UK) appears to be a legitimate app. AppsHunter Legitimacy Score for CONTOUR DIABETES app (UK) is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Integrates with apple health…. NOT

Without a doubt this has to be the worst app ever to integrate with apple health

Easy

This app is very useful to help control my very complex doubters

Hit or miss

This app for the last two days has not recorded my blood sugar recordings they’re on my machine, but they will not shove up on the app

NHS

I’ve been using this app now for around 30 days as this is the app given out my NHS maternity services for gestational diabetes. It syncs with there system live.
Today I went onto the app to record my reading manually but had a message saying my 30 day free trial was up and I can no longer add manual readings in I have to pair my device. I rang my NHS midwife team and they have never had this problem and never heard of this happening!!!! WHY?
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Unable to complete login

Continue button to allow access to apple health data is not selectable, it hovers over the explanatory text at the top third of screen. Therefore I am unable to continue the log in process.

Good app

This is a good app for keeping my levels in one place also as it was given to me by the nurse so they can download my levels at my appointments it’s going to be a bonus

Issue with Overlapping Text in PDF Graph – Contour Diabetes App

I’m using the Contour Diabetes app and noticed that when I generate the PDF version of my blood sugar diary report, the graph section has overlapping text labels. This makes it difficult to read the data clearly, especially when there are multiple readings close together.
I’ve ensured my app is up to date and have tried generating reports with fewer entries, but the issue persists. Could you please advise if there’s a fix or update planned to improve the layout and readability of the graph in the PDF export?
Thank you for your support.
Best regards,Anik
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If only delete worked

I’ve been using this since October 2024, due to its Bluetooth connectivity, I find it beater than the previous device I had. The only downside I have with the app on iPhone, is the ability not being able to delete a reading that goes in twice. It does state if you swipe or hold down you can but it won’t. Fix this and it gets 5 stars
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Best fasting feature

After 3 different glucose apps, I was annoyed that my fasting levels were always high but the other 3 apps would show them as being in target as they were in the range after a meal even though it should be much lower in the morning. They had settings where you could change the target for fasting but it wouldn’t reflect as much on the graph or stats. I decided to download this as I have the contour plus blue anyway. A lot better and easy to use for me as I just wanted to keep track of my glucose. I like how it sets up your breakfast , lunch and dinner time and you can adjust - would have been a little better if you could do it to the half hour rather than just the hour but not a dealbreaker. So this was nice that it would automatically label it as after lunch for you instead of selecting manually - and you could change it

I’ve only just downloaded it and haven’t played with it much but I like the fact that the readings go straight to the phone - although I had to manually sync for this mornings reading so would be a pain if I had to do that all the time - and also I can’t seem to delete readings on the app as my partner uses it too I didn’t want his readings to mix up my stats but haven’t looked into how to get around this issue yet, maybe he can delete on the monitor but haven’t checked yet.

Just really happy this app indicates to me when my fasting range is high, 5 stars for just that and it’s easy simple design to navigate.
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Awful

Awful the app keeps trying to sync with cloud, forget it!

Hit and miss

I’ve used this for a few years and am increasingly frustrated by its stubborn habit of failing to transfer a reading to the Apple Health app.

It’s 1 Apr (no joke) and the last reading I have on Apple Health is 11 Feb. The contour app is bang up to date with my daily readings.

It’s always had this intermittent glitch, but I’ve had enough and am now looking for a more reliable meter.
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top gun

very easy and friendly device

Good app but

Is a very good and clever ideea , but you need to add option for gestational diabetes too , as many of us used it for this reason as well !

Generally a good app, can sometimes seem quite slow to sync to Apple Health

The app seems ok enough. The design/UX of it seems a bit clunky/dated, but the app+device combo works well and it’s straight forward enough to take a reading. There are few areas that need improvement and the sync of your readings to your Apple Health seems very slow. (I have it connected, some of the readings come through bit it’s a bit hit or miss)
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Ok, but could be much better

Bluetooth works well with my iPhone. Never had any hiccups. Only downside is the fact that you can’t remove readings and the UI is a bit rough

Pretty decent app

Easy to use and to understand and links well with the Contour Plus Blue tester. One improvement that could be made is the addition of an estimated HBA1C value based on the readings taken. Only used on iPhone 16 not an iPad....

Great app

I love this app, it stores all of my glucose readings & l can access them easily. Once or twice it has been glitchy & a bit slow but l am happy with it.

Not working on IOS 18

Since IOS 18 it crashes on start with error code 125

Great on I pad

Downloaded 6 months ago to Apple I pad and had no problems twice a day the monitor transmits the reading and the software works fine.

Poor customer service

It’s 8 months since the last update?

Complaints or requests go unanswered.

This App is OK but often even when next to it the reading result is not picked up by the App on my IPhone 15 Pro Max. I have to close and open the Contour Next to get the transfer done. Also none of the reading go to a third party App yet they are supposed to. An automated service that requires far to much manual intervention.

If it wasn’t provided free I would not use this brand monitor or app.
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