I like this app, but the problem is in need to update
Response from developer
Thanks for your feedback and five star rating! The apps are updated every 6 months or so and we are always open to suggestions. Our philosophy tends more towards "if it's not broke, don't fix it." vs. "let's change something for changes sake".
Not worth the money, don’t recommend
garbage...
Response from developer
Hello Big R, Sorry to hear you had trouble with the app. We offer telephone, text and email support. 303-408-7732 or support@jzmobile.com. If you would prefer a refund go to your receipt and "Report a Problem". Thanks, John
Great app
Price point it well worth the cost , customer service is excellent, you can text or call anytime and an answer within a short amount of time, not buggy at all , some typing characters like back slash and forward slash can’t be used as they are programming characters , so don’t use those it will cause major issues with the way your billing is done
Be warned just don’t use those characters lol
All in all a great app for billing and my customers love the integration for texting printing and emailing, go get it , you’ll be glad you did
Best App without Monthly Fee! And now on Mac
Easy to learn and use, great price, sync program!
contacts dont import correclty, unuseable
Response from developer
Sorry you had trouble. Please contact us and we'll be happy to help: support@jzmobile.com or 303-408-7732 App has been in use on iOS for seven years and our clients have obtained great results. Of course, you can always get a refund from Apple if you're unhappy for any reason.
Finally on the Mac
Great Customer Support. New Cloud Sync is great.
The most recent update included multiple job locations for a customer and multiple phases for jobs. Both very helpful.
Doesn’t work
Response from developer
Hello wsgxxyg1432, Sorry to hear you're having trouble. We offer excellent and responsive telephone, text and email support. We have not heard from you about your issue. There are only so many spaces on an invoice form so like most vendors we have a limit of about 36 character depending on the font size for company name. We have over 15,000 users of our apps and they all seem to be able to use this space or abbreviate their name. There may be some names that will not fit like: Wsgxxyg1432's Remodeling, Flooring & Trash Removal is not going to fit. Most companies choose names that are short and easy to remember for marketing purposes. (for example: Apple) If your long company name is reason for you to conclude the app "Doesn't work" and is "complete junk" that is your prerogative. We would be happy to help you abbreviate your name or get you a refund, just let us know. Eric, Customer Experience Coordinator, 303-408-7732
App does not include all the futures as it it advertised.
Response from developer
Sorry you were unhappy with your decision to purchase our App. As required by Apple we go to a great deal of effort to show you what the app looks like, explain the features, and what is included and what requires InApp Purchases. All of this information is shown in the AppStore including: 1.) Seventeen (17) actual of screenshots of main app views including invoice entry. 2.) A 3,500 character description of what the app does and what is included a what is optional. 3.) Details and pricing of the InApp Purchases. If you don't review the information provided and understand what you are purchasing you can still easily get a refund from Apple. The App contains a Support Request function you can ask for help or a refund. You can also send text messages or call on the phone for help 303-408-7732. Not sure why you didn't reach out to us? Perhaps you're actually a competitor that has posted these reviews to affect our ratings?
Doesn’t work at all as advertised waste of money
Response from developer
Sorry you were unhappy with your decision to purchase our App. As required by Apple we go to a great deal of effort to show you what the app looks like, explain the features, and what is included and what requires InApp Purchases. All of this information is shown in the AppStore including: 1.) Seventeen (17) actual of screenshots of main app views including invoice entry. 2.) A 3,500 character description of what the app does and what is included a what is optional. 3.) Details and pricing of the InApp Purchases. If you don't review the information provided and understand what you are purchasing you can still easily get a refund from Apple. The App contains a Support Request function you can ask for help or a refund. You can also send text messages or call on the phone for help 303-408-7732. Not sure why you didn't reach out to us?
Best customer service anywhere
JD Collier, LLC
Responsive to enhancement requests, useful updates
Scam
Response from developer
Hello 5tac!e, If you are unhappy with the app we are happy to do a refund. In fact, it is easier to get a refund from Apple than it is to write a review! Not sure how closely you looked at the app before doing your inaccurate review? You can do full invoicing, scheduling, financials, client management and more with the base app. (Estimates are $3) Again, if we can help with the refund text or call us at 303-408-7732. Or email jack@jzmobile.com
Makes no sense
REFUND PLEASE!!!!
Response from developer
2nd Response. Is this a review from a competitor? Again, we are happy to do a refund. In fact it is easier to get a refund from Apple than it is to write a review! Note To potential buyers: The review is totally inaccurate. You can do full invoicing, scheduling, financials and client management with the base app. Unlimited estimates are $3. Hello Again, Send us your address and we'll send you $20 for the app plus your trouble. Great Deal! Thanks, Eric Hello Again, If you are unhappy with your purchase you can get a refund through your iTunes account. As explained on google: How do I get a refund from iTunes? How to get a refund using your iPhone or iPad Launch Mail from your Home screen. Search for "Your receipt from Apple" if it's not immediately visible. Tap on the receipt for the purchase your want refunded. ... Tap Report a Problem next to the purchase you want to report. ... Enter your Apple ID and password when prompted. Or we would be happy to send you the $7.99 if you can provide your address. Thanks, John 303-408-7732 support@jzmobile.com Hello, Just noticed your review. Wish you would have contacted us before doing a negative review. Our phone number and email are within the app. Apple has your payment info so you need to request a refund though iTunes. To do this: Log in to your iTunes purchase history or open the e-mail you received when you made the purchase. Then click on “Report a Problem” and fill out a customer-service form. Say that you had problems and you should get a refund. Otherwise, send your address and we'll mail you the refund. Let us know if you have any questions or we can help. Our number is 303-408-7732 email is support@jzmobile.com
