Awful
App crashes constantly or refuses to load pointless having an App to arm your alarm system if it takes 10 minutes to get into it!
App crashes alarm system
On many occasions, using this app has crashed the actual alarm system. This needs to be addressed by the developer as this has caused a lot of stress and false alarms. I’ve seen in the logs that a connection was made and then the alarm system reboots, powers up, and has to connect to the WiFi again and then re-set the alarms later.
That’s bordering on a security flaw; for about 3 minutes the whole security system is inoperable until it re-sets itself. And if you’re trying to arm or disarm the alarm system then you’re out of luck.
That’s bordering on a security flaw; for about 3 minutes the whole security system is inoperable until it re-sets itself. And if you’re trying to arm or disarm the alarm system then you’re out of luck.
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Dated
The app is purely functional with a dated interface, very laggy and inconsistent UX. IMO it’s time for an app overhaul.
Barely connects or works
It was great when it was first installed but woe betide if you change routers or passwords. Connecting it is a rarity even with engineer help.
iPad problem
Tried to install the app on a iPad, unfortunately it doesn’t work as you can’t get pass the first page(large app)
As it is supposed to work on iPads can you please sort this out and if not please let us know and remove the iPad link.
It would be nice for the developers to inform the purchases that they are working on the problem.
As it is supposed to work on iPads can you please sort this out and if not please let us know and remove the iPad link.
It would be nice for the developers to inform the purchases that they are working on the problem.
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Unreliable
When the app EVENTUALLY connects, the link is up for mere seconds before it hangs causijg you to quit. You have barely any time to do anything before it stalls. Can anyone tell me how this passed QA? What’s the point of this?
Rubbish
App is a nightmare to use, have to shut it down multiple times before it lets me operate the alarm. Very frustrating
Constant crashing
App has worked fine for over 2 years as of the last few weeks it’s been unusable crashing everytime before I even get to my alarm menu.
Fairly poor app
This is a rework of the original control plus app. I’m not a fan of the new layout or limited sounds.
There is no notification to the app if the alarm drops offline.
The speed is much improved, but still has reliability issues.
The amount of times I’ve seen serial number not found in server as an error.
Don’t try to use the app after an alarm condition, you have to wait a few mins first.
Just poor design.
There is no notification to the app if the alarm drops offline.
The speed is much improved, but still has reliability issues.
The amount of times I’ve seen serial number not found in server as an error.
Don’t try to use the app after an alarm condition, you have to wait a few mins first.
Just poor design.
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Not for for purpose
Like many others, experiencing a very unreliable app and connectivity.
Spinning wheel…
Close down.
Spinning wheel…
Close down.
Maybe it works.
Simply not good enough Orisec.
Spinning wheel…
Close down.
Spinning wheel…
Close down.
Maybe it works.
Simply not good enough Orisec.
Update doesn’t work
Since the latest update it won’t let me arm or disarm my alarm on my house. My wife is on controlplus app the original blue one and hers works fine
Notifications Not Good Enough
The one problem I have is that when my home alarm is triggered I get a single notification on my iPhone. So if I don’t check my phone immediately I am not aware of the situation. It it not possible to make the phone “Wail” like a proper alarm?
Fairly poor app
This is a rework of the original control plus app. I’m not a fan of the new layout or limited sounds.
There is no notification to the app if the alarm drops offline.
The speed is much improved, but still has reliability issues.
The amount of times I’ve seen serial number not found in server as an error.
Don’t try to use the app after an alarm condition, you have to wait a few mins first.
Just poor design.
There is no notification to the app if the alarm drops offline.
The speed is much improved, but still has reliability issues.
The amount of times I’ve seen serial number not found in server as an error.
Don’t try to use the app after an alarm condition, you have to wait a few mins first.
Just poor design.
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Glitchy
Ugh…I very rarely write reviews but this app is so glitchy I felt I should do. Currently haven’t been able to connect for the last two days due to some update error and, when it is working, it’s still hit and miss whether it connects or not. Love the idea of this but plagued with constant problems. Would love it to be improved.
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Setting alarm
Downloaded the new version as instructed by my installer as the old one basically would not work and spent 5 minutes getting in the house as could not access the alarm.
Will post as I find faults as there was plenty on the old system, see if the delays and lags and lack of alarm activation after going out and returning home to find that the alarm was never set, even though it said it was. I wish there was another app to use as this one is by no short straw good at all.
Will post as I find faults as there was plenty on the old system, see if the delays and lags and lack of alarm activation after going out and returning home to find that the alarm was never set, even though it said it was. I wish there was another app to use as this one is by no short straw good at all.
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Latest update causing problems
App has updated recently but now won’t connect to the system. Was running well before this. On IOS 26.1 if that helps
Awful
Slow, sometimes won’t connect even when I’m in the same house as it. Looks like an 8yr old designed it. No offence to any 8yr olds
Unreliable and often useless
Most of the time the app fails to load onto the Home Screen. It just displays the spinning wheel and then gives up. My wife often can't bare it and simply leaves the alarm off most the time because the app is so useless.
Not fit for purpose
Push notifications on app stopped working on all phones in our household last October and orisec haven’t been able to solve it. Best they can come up with is to uninstall and reinstall the app. Cheers guys 👍
Tips after 18 months of use
Much,much better than the key pad!
Tips after using for 18 mths:
1/ Wait until the top box populates before you proceed to set alarm screen, this avoids the crash out of the app issue happening
2/ Do “mark messages as read” on a regular basis, for us once this hits 50 and above the app won’t let you proceed to set alarms
3/ often we find it sets more quickly, without the spinning wheel of death, when we are a short distance from the property rather than right outside 🤷🏻♀️
4/ remember intruder alarm activations give you the (very) loud alarm to all connected devices and overrides silent and volume level on iPhones - not good if you’re in a place that needs silence, (wedding service 😬) best to switch off phone where silence matters if you feel you can.
5/ if you drive Audi and use My Audi and you’re trying to set when you’re in the car, the Audi app overrides the use of the alarm app. Verrrry irritating but is Audi not the alarm that us the problem
Tips after using for 18 mths:
1/ Wait until the top box populates before you proceed to set alarm screen, this avoids the crash out of the app issue happening
2/ Do “mark messages as read” on a regular basis, for us once this hits 50 and above the app won’t let you proceed to set alarms
3/ often we find it sets more quickly, without the spinning wheel of death, when we are a short distance from the property rather than right outside 🤷🏻♀️
4/ remember intruder alarm activations give you the (very) loud alarm to all connected devices and overrides silent and volume level on iPhones - not good if you’re in a place that needs silence, (wedding service 😬) best to switch off phone where silence matters if you feel you can.
5/ if you drive Audi and use My Audi and you’re trying to set when you’re in the car, the Audi app overrides the use of the alarm app. Verrrry irritating but is Audi not the alarm that us the problem
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