BT Email

BT Email

Try the new BT Email app

223 ratings
602 reviews
Free

Details

  • Released
  • Updated
  • May 18, 2020
  • March 30, 2026

Features

BT Email screenshot #1 for iPhone
BT Email screenshot #2 for iPhone
BT Email screenshot #3 for iPhone
BT Email screenshot #4 for iPhone
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About

This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.

Designed for BT email service
World-class cyber security
User-friendly interface
Organize emails by date, contact, or classification
Add folders
Manage signatures and auto-replies
UK and Ireland based support
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What users say

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What's New in BT Email

25.4.0

March 30, 2026

In this version it has improved message reliability and overall Inbox performance.

User reviews

No access

Can’t get in to my account

Emails not sending

Over the last few days many of my emails have not sent, I found them in Drafts, half typed, then lying in Outbox. Very annoying

Frustrating and annoying

Nothing has changed since I previously sent in a review which echoes other user’s reviews, particularly emails stuck in outbox. I’ve given up using the App until a new version is issued. I’m using Outlook which has its own limitations but at least it works reliably. Even better is going back to using BT webmail.
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Log in frustration.

Having to log in numerous times a day.

Bt email app having problems sending an emails need a bug fix I update the app or BT needs to fix is

BT Email not sending emails

Developer apps

User experience

🐞

Reported Bugs

5 issues

Emails getting stuck in outbox

Bug

App freezing and crashing

Bug

Inability to log out properly

Bug

Compatibility issues with iOS updates

Bug

Inconsistent email display and notification issues

Bug

Requested Features

5 requests

Ability to bulk delete emails

Feature

Improved search and filtering options

Feature

Better spam and phishing protection

Feature

Seamless integration with other email accounts

Feature

More user-friendly and modern interface

Feature

FAQ

What is the BT Email app?

The BT Email app is a dedicated application designed for users of BT's new premium and standard email service. It allows you to manage your emails conveniently on your mobile device, offering features like easy organization, security, and access to support.

Who can use the BT Email app?

This app is exclusively available for users who have subscribed to BT's new premium and standard email service. If you are a user of this service, you can download and use the app for free.

What are the key features of the BT Email app?

Key features include a brand new, user-friendly interface for sending, reading, and organizing emails. You can group emails by date, contact, or classification, add folders, and manage signatures and auto-replies. The app also boasts world-class cyber security and is completely BT-run and UK supported.

Is the BT Email app free to download and use?

Yes, the app is free to download and use for eligible BT email service subscribers. There are no additional costs associated with using the application itself.

Where can I get help if I have issues with the app?

The BT Email app comes with free support from advisors based in the UK and Ireland. You can easily reach out for help and advice directly through the app's support channels.