BT Email

BT Email

Try the new BT Email app

214 ratings
571 reviews
Free

Details

  • Released
  • Updated
  • May 18, 2020
  • March 30, 2026

Features

BT Email screenshot #1 for iPhone
BT Email screenshot #2 for iPhone
BT Email screenshot #3 for iPhone
BT Email screenshot #4 for iPhone
BT Email screenshot #5 for iPhone
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About

This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.

Designed for BT email service
World-class cyber security
User-friendly interface
Organize emails by date, contact, or classification
Add folders
Manage signatures and auto-replies
UK and Ireland based support
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What users say

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What's New in BT Email

25.4.0

March 30, 2026

In this version it has improved message reliability and overall Inbox performance.

User reviews

Crazy

Not impressed

No emails from account

Since changing password the app refuses to show any emails

Still too many blocked senders and domains get through

Despite blocking domains and senders I still seem to get loads of spam emails coming through. It’s very annoying.

Awful App

Doesn’t send emails it continuously fails to send emails goes into an out box with a yellow exclamation mark next to it no way of trying to resend or copying and pasting text to try again. When an important email you think you have sent doesn’t go through this is very frustrating and a waste of time. Even after I delete the app and re load it doesn’t work. Also very limited amount of pictures can be attached and sent.
Also you can only delete a few emails at a time so takes hours to delete.
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Constantly logs us out

I regularly have to log on again to the app. I have had to delete and reload this app several times. It stops receiving emails from friends I’ve been in contact with for years. This morning being yet another example of this.

Developer apps

User experience

🐞

Reported Bugs

5 issues

Emails getting stuck in outbox

Bug

App freezing and crashing

Bug

Inability to log out properly

Bug

Compatibility issues with iOS updates

Bug

Inconsistent email display and notification issues

Bug

Requested Features

5 requests

Ability to bulk delete emails

Feature

Improved search and filtering options

Feature

Better spam and phishing protection

Feature

Seamless integration with other email accounts

Feature

More user-friendly and modern interface

Feature

FAQ

What is the BT Email app?

The BT Email app is a dedicated application designed for users of BT's new premium and standard email service. It allows you to manage your emails conveniently on your mobile device, offering features like easy organization, security, and access to support.

Who can use the BT Email app?

This app is exclusively available for users who have subscribed to BT's new premium and standard email service. If you are a user of this service, you can download and use the app for free.

What are the key features of the BT Email app?

Key features include a brand new, user-friendly interface for sending, reading, and organizing emails. You can group emails by date, contact, or classification, add folders, and manage signatures and auto-replies. The app also boasts world-class cyber security and is completely BT-run and UK supported.

Is the BT Email app free to download and use?

Yes, the app is free to download and use for eligible BT email service subscribers. There are no additional costs associated with using the application itself.

Where can I get help if I have issues with the app?

The BT Email app comes with free support from advisors based in the UK and Ireland. You can easily reach out for help and advice directly through the app's support channels.